Configuration Manager

General Dynamics Information Technology; Hawaii; On-site; USD 107,744 - 138,000; Full time

Benefits offered by this job

Full-flex work week

401K match

Health and wellness

Professional growth

Paid time off

Job summary

General Dynamics Information Technology seeks a Configuration Manager to support USPACOM J6 Information Technology Service Management activities at JBPH-H, modernizing enterprise IT capabilities and strengthening mission partner interoperability across the Pacific.

You will administer configuration management, change control, and asset baseline management, and collaborate with IT, engineering, cybersecurity, and mission partners to document changes and improve service delivery.

Qualifications

• 10+ years of relevant IT infrastructure/DoD environment experience.
• Experience with configuration management, ITSM and change control.
• Ability to document baselines, processes and improvements.

Responsibilities

• Support IT service management, configuration management, and change control processes.
• Maintain accurate configuration baselines and improve service transparency.
• Coordinate across ITSM, engineering, cybersecurity, and operations teams.
• Document approved changes and maintain configuration records.
• Prepare technical documentation and briefings for leadership.

Skills

Strong communication

Analytical problem-solving

Technical writing

Customer engagement

Coordinate across teams

Education

Technical training or certifications

Tools

ServiceNow

Jira

Job description

Configuration Manager

Seize your opportunity to make a personal impact as a Configuration Manager supporting USPACOM J6 enterprise IT, mission partner interoperability, and Pacific theater operations. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiator. You will help ensure today is safe and tomorrow is smarter. Our work depends on a Configuration Manager joining our team to support USPACOM J6 mission outcomes through information technology service management, modernization, secure integration, and operational collaboration across the Pacific.

Job Summary

GDIT is seeking a Configuration Manager to support USPACOM J6 Information Technology Service Management activities at JBPH-H, helping modernize enterprise IT capabilities and strengthen mission partner interoperability across the Pacific.

Responsibilities

• Support IT service management, configuration management, and change control processes for enterprise IT services.
• Maintain accurate configuration baselines and help improve service delivery transparency and repeatability.
• Administer configuration management and change control processes that protect technical baselines and service continuity.
• Coordinate with ITSM, engineering, and operations teams to document approved changes and maintain accurate configuration records.
• Collaborate with USPACOM J6 stakeholders, service components, mission partners, and GDIT team members to resolve technical challenges.
• Prepare clear technical documentation, briefings, status inputs, and recommendations for customer and internal leadership.

Qualifications

• Job Family: IT Infrastructure and Operations.
• Job Type: Regular.
• US Citizenship Required: Yes.
• Security Clearance Level: Current and able to obtain Secret.
• Education: Technical training, certification(s), or equivalent experience; degree not explicitly required by the external labor category.
• Required Experience: 10+ years of relevant experience supporting the role, mission area, or equivalent DoW/enterprise IT environment.
• Required Technical Skills: configuration management; ITSM processes; change control; asset and baseline management; documentation control; process improvement.
• Required Skills and Abilities: Strong communication, analytical problem-solving, technical writing, customer engagement, and ability to coordinate across engineering, cybersecurity, operations, and mission partner teams.
• Preferred Skills: Experience supporting USPACOM, combatant command, service component, or joint/coalition mission environments. Experience working in government site environments and coordinating with military and civilian stakeholders. ITIL Foundation or experience with ServiceNow, Jira, or other ITSM/configuration management tools.
• Location: On customer site at JBPH-H.

Benefits

• Full-flex work week to own your priorities at work and at home, when eligible and approved.
• 401K with company match.
• Comprehensive health and wellness packages.
• Professional growth opportunities, internal mobility, paid education, and certifications.
• Rest and recharge with paid vacation and holidays.

Compensation

The likely salary range for this position is $107,744 - $138,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Work Details

Scheduled Weekly Hours: 40
Travel Required: Less than 10%
Telecommuting Options: Onsite
Work Location: USA HI Pearl Harbor
Additional Work Locations: None

Equal Opportunity

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans