Configuration Analyst - Scheduling Management (Hybrid Kansas City, MO office)

Oracle; Missouri; On-site; USD 53,000 - 132,400; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) savings and investment with company match

Flexible vacation and paid time off

Job summary

Oracle is seeking an intermediate consultant for their Health Configuration Center to configure Oracle Health Scheduling Management systems for external clients. This role demands strong communication skills and the ability to manage complex configurations efficiently.

In addition to problem-solving and documentation, the consultant will collaborate with various teams and ensure that project needs are met. The role offers a competitive salary with a hiring range of $25.48 – $63.65 per hour and includes comprehensive benefits.

Qualifications

• 0-5 years of experience in relevant functional or technical roles.
• Experience with Oracle Health Scheduling Management systems is preferred.
• Ability to communicate effectively and build client relationships.

Responsibilities

• Configure Oracle Health Scheduling Management systems for external client implementations.
• Collaborate with internal teams on configuration processes and project updates.
• Resolve complex configuration issues as an escalation point.

Skills

Strong communication skills

Ability to navigate complex system configurations

Proficiency with configuration tools

Education

Bachelor’s degree or equivalent experience

Tools

Oracle Health Scheduling Management systems

Job description

As an intermediate consultant with the Oracle Health Configuration Center, you will play a key role in configuring the Oracle Health Scheduling Management systems for external client projects. You will work directly with clients and internal teams to ensure systems are configured to meet project needs, providing technical expertise and troubleshooting support throughout the process.

Visa and Security Clearance

U.S. citizenship is required. The role requires passing a Public Trust security clearance. Visa sponsorship is not available.

Drug testing and proof of required immunizations are also required.

Responsibilities

• Configure Oracle Health Scheduling Management systems for external client implementations.
• Assist in preparation and structuring of data for system configuration.
• Collaborate with internal project teams to communicate configuration status, project timelines, and updates, ensuring alignment with project goals.
• Verify configuration requests and quickly resolve or escalated issues.
• Balance configuration ownership across multiple clients, ensuring high standards and adherence to project deadlines.
• Independently complete complex system configurations and contribute to process improvements.
• Document work thoroughly; maintain processes using preferred tools and platforms.
• Act as escalation point for complex configuration issues, delivering resolutions and driving problem-solving efforts.
• Provide leadership and guidance to Configuration Analysts, offering coaching, mentoring, and training.
• Continuously identify and implement process improvements to optimize workflow and efficiency.

Qualifications

• 0-5 years of experience in relevant functional or technical roles.
• Experience with Oracle Health Scheduling Management systems is preferred but not required.
• Bachelor’s degree or equivalent experience; product or technical expertise in healthcare practice management and scheduling systems preferred.
• Strong communication skills and ability to build relationships with team members and clients.

Desired Skills

• Ability to navigate complex system configurations independently and efficiently.
• Proficiency with configuration tools, system documentation practices, and troubleshooting methodologies.
• Proven track record of managing and resolving complex configuration challenges in a timely manner.
• Capacity for identifying new process improvements and implementing changes to enhance team productivity and system functionality.

Expectations

• Perform other responsibilities as assigned by management.
• Willingness to travel up to 20% for client engagements and project needs.
• Flexibility to work additional or irregular hours as required, in compliance with local regulations.
• Adhere to corporate and organizational security policies, ensuring personal responsibility for safeguarding company and client assets.

Benefits and Compensation

Hiring Range: USD $25.48 – $63.65 per hour; $53,000 – $132,400 per year. Potential bonus and equity.

Benefits include: medical, dental, vision insurance; short-term and long-term disability; life insurance and AD&D; supplemental life insurance; health and dependent care flexible spending accounts; pre-tax commuter and parking benefits; 401(k) savings and investment plan with company match; paid time off with flexible vacation and accrual rates; 11 paid holidays; paid sick leave; paid parental leave; adoption assistance; Employee Stock Purchase Plan; financial planning and group legal; voluntary benefits including auto, homeowner and pet insurance.

EEO Statement

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Career Level: IC2