Configuration Analyst - Scheduling Management (Hybrid Kansas City, MO office)

Oracle; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) with match

Paid time off

Holiday pay

Employee stock plan

Flexible spending accounts

Job summary

Oracle Health Configuration Center is seeking an intermediate consultant to configure Oracle Health Scheduling Management systems for external client projects. You will work directly with clients and internal teams to ensure configurations meet project needs, providing technical expertise and troubleshooting support throughout the process.

NOTE: This role does not offer visa sponsorship. Applicants must be US citizens and able to pass a Public Trust security clearance.

Qualifications

• 0–5 years of experience in relevant functional or technical roles.
• Experience with Oracle Health Scheduling Management preferred.
• Associate degree or equivalent experience in healthcare practice management systems preferred.
• Strong communication and teamwork skills for client interactions.

Responsibilities

• Configure Oracle Health Scheduling Management systems for external client implementations.
• Assist in data preparation for system configuration.
• Collaborate with internal project teams to communicate status and timelines.
• Verify configuration requests and escalate issues as needed.
• Balance configuration ownership across multiple clients to meet deadlines.
• Independently complete complex configurations and contribute to process improvements.
• Document work thoroughly and maintain processes using preferred tools.
• Serve as escalation point for complex configuration issues and drive problem solving.
• Provide leadership and coaching to Configuration Analysts.
• Identify and implement process improvements to optimize workflow.

Skills

Communication

Client collaboration

System configuration

Troubleshooting

Documentation

Education

Associate degree

Tools

Configuration tools

Job description

Job Description

As an intermediate consultant with the Oracle Health Configuration Center, you will play a key role in configuring the Oracle Health Scheduling Management systems for external client projects. You will work directly with clients and internal teams to ensure that systems are configured to meet project needs, providing technical expertise and troubleshooting support throughout the process.

NOTE: This role does not offer visa sponsorship. Applicants must be US citizens and able to pass a Public Trust security clearance. Drug testing and proof of required immunizations are required.

Responsibilities

• Configure Oracle Health Scheduling Management systems for external client implementations.
• Assist in the preparation and structuring of data for system configuration.
• Collaborate with internal project teams to communicate configuration status, project timelines, and updates, ensuring alignment with project goals.
• Verify configuration requests and escalate any issues to the appropriate channels for resolution.
• Balance configuration ownership across multiple clients, ensuring high standards and adherence to project deadlines.
• Independently complete complex system configurations and contribute to process improvements across projects.
• Document work thoroughly and ensure that all processes are well-maintained using preferred tools and platforms.
• Act as an escalation point for complex configuration issues, delivering resolutions and driving problem‑solving efforts.
• Provide leadership and guidance to Configuration Analysts, offering coaching, mentoring, and training where necessary.
• Continuously identify and implement process improvements to optimize workflow and efficiency.

Qualifications

• 0-5 years of experience in relevant functional or technical roles.
• Experience in Oracle Health Scheduling Management systems is preferred but not required.
• Associate degree or equivalent experience, with product or technical expertise specific to healthcare practice management and scheduling systems preferred.
• Strong communication skills, with the ability to build relationships and collaborate effectively with team members and clients.

Desired Skills

• Ability to navigate complex system configurations independently and efficiently.
• Proficiency with configuration tools, system documentation practices, and troubleshooting methodologies.
• Proven track record of managing and resolving complex configuration challenges in a timely manner.
• Capacity for identifying new process improvements and implementing changes to enhance team productivity and system functionality.

Expectations

• Perform other responsibilities as assigned by management.
• Willingness to travel up to 20% for client engagements and project needs.
• Flexibility to work additional or irregular hours as required, in compliance with local regulations.
• Adhere to corporate and organizational security policies, ensuring personal responsibility for safeguarding company and client assets.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion.
• Short‑term and long‑term disability.
• Life insurance and AD&D.
• Supplemental life insurance (Employee/Spouse/Child).
• Health care and dependent care Flexible Spending Accounts.
• Pre‑tax commuter and parking benefits.
• 401(k) Savings and Investment Plan with company match.
• Paid time off: Flexible Vacation for eligible employees, with accrual rates based on employment duration.
• 11 paid holidays.
• Paid sick leave: 72 hours upon hire, refresher each calendar year, up to 112 hours cap.
• Paid parental leave.
• Adoption assistance.
• Employee Stock Purchase Plan.
• Financial planning and group legal services.
• Voluntary benefits including auto, homeowner, and pet insurance.

Equal Employment Opportunity

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.