Configuration Analyst II or III

SKYGEN USA; United States; Remote; USD 76,000 - 115,000; Full time

Job summary

An established industry player is seeking a technical lead to support TPA clients through system configuration and implementation. In this dynamic role, you will be responsible for translating client requirements into functional specifications, managing project progress, and ensuring seamless communication between clients and internal departments. This position offers the flexibility of remote work while providing opportunities for professional growth and development. If you are organized, possess strong communication skills, and have a passion for technology, this is the perfect opportunity to make a significant impact in a collaborative environment.

Qualifications

• Bachelor's degree or equivalent experience in related fields required.
• 2-7 years of experience in systems implementation or analytical roles.

Responsibilities

• Lead implementations for clients and serve as a liaison between clients and internal teams.
• Provide ongoing technical support and train end-users on system functionality.

Skills

SQL

Organizational Skills

Written Communication

Verbal Communication

Project Management

Education

Bachelor Degree in Management Information Systems

Bachelor Degree in Computer Science

Tools

SQL Server Management Studio

Transact SQL

Job description

What are important things that YOU need to know about this role?

• Eligible to be a permanent remote role

• SQL experience preferred, but not required

• Flexible work schedule (typically 8-5, 7:30-4:30, etc) - must be available for meetings during 8-4:30 CST.

• Open to Level II or III Candidates – specific qualifications for the levels are listed below

• The pay range listed below is for a level III candidate. The ranges are:

  • Level 2: 57,516 – 86,274

  • Level 3: 71,590 – 107,385

What will YOU be doing for us?

Serve as a technical lead for assigned TPA clients, focusing on system configuration in the Enterprise System, processes, procedures, and other support.

What will YOU be working on every day?

• Lead implementations for new/existing clients

• Serve as a liaison between the client and internal departments

• Translate client business requirements into system functional requirements for development

• Translate client business requirements into operational/workflow needs related to servicing the client (e.g., customer service, reporting, mailroom, claims handling and claims payment)

• Provide regular status reports on project progress

• Participate in system software revision upgrades

• Investigate and report system defects to QA/development

• Serve as a systems resource to clients, management and internal staff

• Train end-users on system functionality

• Provide ongoing Enterprise System technical support

• Provide ad hoc and regularly scheduled data reports using SQL Server Management Studio as needed

• Represent all lines of business in a professional manner at all times

What qualifications do YOU need to have to be a GOOD candidate?

• Bachelor Degree in Management Information Systems, Computer Science or related degree or equivalent work experience or equivalent years of internal experience.

• Level II: Typically 2 to 4 years of prior related experience (i.e. systems implementation)

• Level III: Typically 5 to 7 years of experience in an analytical role focus on technology (i.e. data analysis, report generation, etc.)

• Strong organizational skills

• Strong written and verbal communication skills

What qualifications do YOU need to have to be a GREAT Level II candidate?

• Knowledge of SQL Management Studio

• Knowledge of Transact SQL

• Familiarity with generally accepted accounting principles

• Level II: 3 – 5 years of prior related experience (systems implementation role)

• Level III: 5 – 7 years of prior related experience (systems implementation role)

• Project Management experience

Compensation Range:

$76,171.00 - $114,257.00

Compensation Midpoint:

$95,214.00