Configuration Analyst

Fidelity; Covington (KY); On-site; USD 65,000 - 90,000; Full time

Job summary

Fidelity is seeking a Configuration Analyst in Covington, KY, to blend systems analysis with analytical skills for client projects. You will translate requirements into technical specs and support configurations across new implementations and ongoing actions.

The role sits within Health Care Operations and demands strong SQL/PLSQL, data analysis, and collaboration. Ideal candidates have a Bachelor’s degree and 3–4 years in health and welfare domains, with experience in testing and lifecycle

Qualifications

• Bachelor’s degree or higher is required.
• 3-4 years of experience in Health and Welfare Domain is preferred.
• Ability to translate client requirements into technical specifications.

Responsibilities

• Translate client requirements into technical specifications for configuration design.
• Provide configuration support in a project environment for client advised projects.
• Analyze data and perform root cause analysis for issues arising before and after code migrations.
• Build test scenarios for unit and regression testing.
• Partner with Portfolio Leader/Program Manager to understand release goals and work.

Skills

PL/SQL

SQL

MS Access

Analytical thinking

JIRA

Data analysis

Test design

Cross-team collaboration

Education

Bachelor’s degree or higher

Tools

PL/SQL

JIRA

MS Access

SQL

Job description

Configuration Analyst

Business Analysis & Project Management

Location

• Covington, KY

Team

• Business Analysis & Project Management

Experience Level

Associate

Published: Sep 04

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

The Configuration Analyst is a member of the Health Care Operations Organization. This is an exciting role that offers an opportunity to blend your systems analysis, critical thinking, and analytical skills. The Configuration Analyst is responsible for providing support in an Project environment for client advised projects to ensure that the systems are functioning according to the detailed business requirements. As a member of the Configuration Chapter, the Configuration Analyst works within their squad on new client implementations and existing client corporate actions and fee for service projects. The ability to translate client requirements into technical specifications is essential. Your interactions with the team will model Fidelity leadership principles to sustain an innovative culture and build a positive environment for your squad.

The Expertise and Skills

• Bachelor’s degree or higher is required
• 3-4 years of experience in Health and Welfare Domain is preferred.
• Ability to evaluate client requirements against HOBS and FHB platform functionality and provide configuration design solutions that translate those requirements into technical specifications.
• In depth knowledge of configuration solutions to support the implementation lifecycle conversion and testing phases
• Analytical skills
• Ability to think across Project Teams and product categories
• Your organizational skills to define and meet deadlines within a team environment
• Possess a competence in application/technology experience such as PLSQL, SQL, MS Access. Should be able to understand, write and process complex SQL queries
• Good interpersonal and analytical skills
• Ability to assess gaps between offering and client needs to recommend solutions
• Highly organized and self-motivated
• Flexible, multitasking and work with various members of the team on multiple projects or initiatives
• Ability to work in a dynamic fast paced environment
• Understanding of the software development project life cycle process
• Experience with related desktop software tools (MS Office, JIRA)
• partner with the Portfolio Leader/Program Manager to understand the goals and the work for each release
• Define and analyze client requirement changes for Annual Enrollment and Ongoing Projects
• Perform data analysis and reporting for effective client decisions
• Identify problems with business requirements and recommend modifications to the functional solution which may impact the system design
• Build test scenarios for Unit and Regression Testing.
• Perform root cause analysis when issues arise before and after code migrations
• Commit to Project process values, pillars, and priorities to fortify your Team

The Team
The Health Care Client Delivery group supports the recordkeeping and administration of health benefits programs for Fidelity’s corporate clients, their employees, and retirees. The configuration associates on the Health Care Client Delivery team collaborate closely with business partners and with systems teams responsible for client‑facing channels such as NetBenefits®. The configuration teams are distributed across the United States and India, with this role based in USA. Health Care Group comprises more than 300 professionals across both IT and Product organizations.

The team is highly motivated, collaborative, and delivery focused. They operate in a hybrid delivery model, leveraging established methodologies aligned to project scope, complexity, and business needs. Structured governance is applied for large-scale, fixed-scope, and regulatory initiatives, ensuring consistency, predictability, and quality outcomes.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Category:

Business Analysis

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Benefits that balance life and work

From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.

Company overview

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.

Reasonable accommodations

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to [e-mail], or by calling 800-835-5099, prompt 2, option 3.

Equal opportunity employer

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Applicant screening

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

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