CONFERENCE SERVICES ATTENDANT (PART TIME)

ESFM® USA; San Francisco (CA); Presencial; USD 30.000 - 33.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits – includingCritical

Dental Insurance

Vision Insurance

Commuter Benefits

Descripción de la vacante

ESFM USA is seeking a part-time Conference Services Attendant in San Francisco. You will help maintain conference rooms and public areas, ensuring readiness for meetings and providing prompt, detailed service to clients and guests.

The role requires superb customer service, hospitality, punctuality, and the ability to work evenings with a team-oriented mindset. Pay ranges from $22.00 to $24.00 per hour, with standard on-site duties and collaboration with staff.

Formación

• Previous customer service or houseman/porter experience preferred.
• Excellent written and verbal communication skills.
• Ability to lift up to 50 pounds and work in a fast-paced environment.

Responsabilidades

• Move and place tables, chairs, and linens for each event in the conference center.
• Set up items not included in the room (flipcharts, whiteboard, screens, etc.).
• Ensure conference rooms are ready with pens, pads, handouts, and event packages.
• Refresh rooms between meetings and provide prompt service as scheduled.
• Maintain phone and email communication with clients, guests, and team members.

Conocimientos

Customer service

Hospitality

Punctual

Team player

Attention to detail

Herramientas

Microsoft Office

Descripción del empleo

Job Details

• We have an opening for a part time CONFERENCE SERVICES ATTENDANT position.
• Location: SAP - 135 Townsend Street, San Francisco, CA 94107 Note: online applications accepted only.
• Schedule: Part time schedule. Monday - Friday, hours may vary. Must be able to work some evenings. More details upon interview.
• Requirement: Superb customer service, hospitality, and fast-paced events experience required. Must be punctual, a team player, and have attention to detail.
• Pay Range: $22.00 per hour to $24.00 per hour

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.

ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

Job Summary

Summary: Ensures that all meeting rooms and public areas of the facility are maintained to the highest level of professional appearance and that all meeting requirements are met prior to the meeting start time.

Essential Duties and Responsibilities:

• Moves and places tables, chairs, and supply linens for each event in the conference center.
• Supplies and sets up items not included in the room (flipcharts, whiteboard, screens, etc.).
• Assists with conference room readiness to determine that the rooms are equipped with proper materials (pens, pads, handouts, event packages, etc.).
• Refreshes rooms between meetings.
• Provides prompt and detailed service as scheduled by management or by request.
• Maintains consistent phone and email communication with clients, guests, team members, and support departments.
• Offers assistance to clients and visitors throughout the building, including providing directions and escorting to conference rooms.
• Communicates with co-workers and service partners to ensure updated information is shared.
• Provides recommendations to planning managers regarding appropriate room setups. Collaborates to identify solutions for unique setup challenges.
• Conducts weekly site inspections of meeting rooms and contacts the necessary department if items require service.
• Assists with basic audio visual equipment, as needed.
• Maintains inventory of all supplies and notifies supervisors when additional supplies are needed.
• Performs other duties as assigned.

Qualifications:

• Previous customer service or houseman/porter experience preferred.
• Ability to lift up to 50 pounds.
• Working knowledge of Microsoft Office products.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.

Associates At ESFM Are Offered Many Fantastic Benefits.

Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf

About Compass Group: Achieving leadership in the foodservice and facility management industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

ESFM maintains a drug-free workplace.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

ESFM