Conference Service Attendant

Benchmark TAMU, LLC; College Station (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

401k with company match

Wellness platforms access

Tuition reimbursement eligibility

Pet insurance discounts

Discounts at Pyramid properties

Job summary

Pyramid Global Hospitality is hiring a Conference Attendant at the Texas A&M Hotel and Conference Center in College Station, TX. The role covers setup, teardown and maintenance of conference rooms, with a focus on safety and efficiency.

The position is full-time (30+ hours/week) with shifts based on events, including football game days and other high-occupancy times. Compensation is $13/hr plus a service charge payout, biweekly, with benefits such as health, PTO, and tuition reimbursement.

Qualifications

• Must read basic English for daily expectations.
• General computer skills related to audio/video setup.
• Strong attention to detail.
• Able to lift up to 50 lbs regularly.

Responsibilities

• Set up and maintain conference rooms as required by clients.
• Assemble and arrange conference equipment per client needs; lift and place tables/chairs.
• Attend to guest requests in the conference center.
• Perform minor maintenance on conference equipment and check fittings.
• Maintain storage areas and assist with inventory.

Skills

Basic English literacy

Audio/Video setup

Attention to detail

Heavy lifting

Tools

Audio/Video equipment

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Embark on a fulfilling career at the Texas A&M Hotel and Conference Center in College Station, Texas, proudly managed by Pyramid Global Hospitality, where the spirit of Aggieland meets unparalleled Howdy Hospitality. With 250 guest rooms, 23 flexible meeting rooms, and 35,000 sq ft of meeting space, our property hosts a variety of guests and events. Join today to enjoy a career focused on being the difference and creating memorable experiences for our guests and associates!

Benefits

• 401k with a company match and immediate vesting after 90 days of service
• Access to multiple free wellness platforms such as SupportLinc and Ramsey SmartDollar for you and all members of your household
• Extensive training programs for hospitality and non-hospitality skillsets
• Pet insurance discounts
• Discounts at hundreds of properties nationwide in the Pyramid Global portfolio

Additional Full-time Benefits

• Medical, dental, vision, and other supplemental benefits like identity theft, legal assistance, and life insurance
• Tuition/education reimbursement eligibility after 12 months of service

CULTURE & CHARACTER:

All team members of the Texas A&M Hotel and Conference Center, a Pyramid Global Hospitality property, have the same fundamental responsibility: to take great pride in providing Howdy Hospitality to all guests while walking the Aggie Path of P.R.I.D.E. daily. Our jobs are not just to make a difference but to “Be the Difference” in the guest and fellow team member experience. All applicants should be of the highest character and hold themselves to the following Aggie Path of P.R.I.D.E. expectations: Positivity - We wake up daily and choose to bring a positive perspective, find the good in all things, and create an environment others want to be part of. Each team member is hired to project genuine and sincere positivity daily. Respect - We embrace and appreciate others and show consideration for their desires, interests, privacy, physical space, belongings, different viewpoints, philosophies, physical abilities, beliefs, and personalities. We choose to show respect, even when it is not given, not only to our guests but, more importantly, to each other. Integrity - We consistently demonstrate and live by sound moral and ethical principles. We choose to do this not because someone is watching, but because it is the right thing to do. Dedication - We are unyielding in our commitment to walking our path and dedication to “Being the Difference.” We flex our proactive muscles in being more positive, respecting, and holding ourselves to an even higher commitment to integrity. Excellence - We always strive to make today a little better than yesterday.

JOB DESCRIPTION:

The Conference Attendant is responsible for the setup, tear down and maintenance of all conference rooms.

Compensation & Benefits

$13/hr. plus service charge payout (averages $13-$18 total per hour depending on business levels) – Biweekly pay (every two weeks) Extensive health benefits paid time off, retirement, tuition reimbursement, and employee discounts at hundreds of US and international properties.

SCHEDULE:

The hospitality industry is 24 hours a day, seven days a week, and 365 days of the year. All candidates must be available and are expected to work Texas A&M football game days, Ring Days, graduations, and other high occupancy times due to special events. We strive hard to manage and minimalize overtime, but it should and will be expected when business levels call for it. Full-time: 30+ hours per week depending on level of business forecasted Days of week/weekend scheduled will vary depending on level of business forecasted. Shift options: Varies based on forecasted events, Morning or Open availability preferred.

ESSENTIAL FUNCTIONS:

Follow all safety procedures to ensure a safe working environment. Assembles and arranges conference equipment in conference rooms per client needs. Requiring lifting a variety of conference tables weighing 5-70 pounds; pulling and folding risers into place each weighing 150 pounds; lifting 25 pound 3’ x 3’ dance floor sections and bending down to construct them. Walking and pushing 300-pound large equipment carts. Walking and pushing 30-pound refresh cart to specific rooms on upper and lower floors. Also, must be able to lift and place a variety of miscellaneous conference equipment weighing 10-60 pounds such as stanchions, chairs, etc. Disassemble conference rooms at appropriate break down times requiring bending and lifting 5–70-pound conference and banquet tables onto 4-wheel carts, lifting banquet chairs in stacks of 10 to 6’ height. Moving 100-pound stacks of 10 chairs to storage room 200 feet to and from function room. Being able to lift tables to storage areas and placing in appropriate section. Must Be able to bend and kneel to pick up foreign objects, need to be able to walk to vacuum rooms. Attend to any requests by guests in conference center. Maintain conference equipment by checking all aspects of equipment requiring bending and kneeling to floor level to check legs on chairs, tables. Lift to secure fittings on chairs. Bending to double check clothes and other linen in conference center. Perform minor maintenance on conference equipment requiring good dexterity with tool and cordless equipment, being able to lift miscellaneous equipment weighing 5-70 pounds, being able to count and take inventory. Ensure storage areas are clean and unobtrusive requiring bending and lifting equipment to appropriate areas, straitening kneeling, and bending to store equipment on storage shelves. Must be able to bend and walk to sweep, mop, and vacuum. Aid in other job classifications as determined necessary by an immediate superior.

What are we looking for?

Must be able to read basic English for daily expectations. General computer skills related to audio/video setup. Able to lift 50 lbs. to a maximum height of 60 inches on a regular basis. Able to work variable hours including weekends and holidays. Strong attention to detail.

Compensation

Compensation: - Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.