Conference & Event Operations Manager

Association of International Certified Professional Accountants; Durham (NC); Hybrid; USD 80,000 - 90,000; Full time

Job summary

The Association of International Certified Professional Accountants is seeking an experienced events professional to deliver mid- to large-scale conferences, meetings, and hybrid experiences. You will manage logistics, budgets, technology, and vendor relationships to ensure high-quality educational and networking experiences.

Reporting to the Lead Manager, Conference & Events Management, you will collaborate with teams, venues, sponsors, and vendors, supervise staff, and stay current with

Qualifications

• Bachelor's degree required.
• 6+ years of conference, tradeshow, or event experience preferred.
• Experience managing budgets, vendors, and complex logistics.

Responsibilities

• Be the primary operations liaison for assigned conferences and events.
• Create conference event orders and space layouts for engaging attendee experiences.
• Collaborate with sales and sponsorship on floor plans, sponsorship fulfillment, onsite logistics, vendor coordination, and cost management.
• Manage meeting logistics and supervise temporary staff or volunteers.
• Partner with the Virtual Events team to deliver cohesive experiences for all attendees.
• Stay current on industry trends and best practices.

Skills

Budget management

Vendor management

Event operations

Cross-team collaboration

Education

Bachelor's degree

Job description

About the Role

You will deliver mid- to large-scale conferences, meetings, and events, including in-person, virtual, and hybrid experiences. Manage logistics, budgets, technology, and vendor relationships to deliver high-quality educational and networking experiences. Apply industry best practices and operational expertise to ensure seamless execution, attendee satisfaction, and financial accountability. You will report to the Lead Manager, Conference & Events Management and use a hybrid work schedule.

About the Role

You will deliver mid- to large-scale conferences, meetings, and events, including in-person, virtual, and hybrid experiences. Manage logistics, budgets, technology, and vendor relationships to deliver high-quality educational and networking experiences. Apply industry best practices and operational expertise to ensure seamless execution, attendee satisfaction, and financial accountability. You will report to the Lead Manager, Conference & Events Management and use a hybrid work schedule.

You Will

Event Management

• Be the primary operations liaison for assigned conferences and events, partnering with our teams, external vendors, venues, sponsors, and others to ensure operational agreement and successful event delivery.
• Create conference event orders and event space layouts, including specialized areas and exhibits, to support a creative, engaging, and cost-effective participant experience.
• Collaborate with sales and sponsorship teams on exhibit floor plans, sponsorship fulfillment, onsite logistics, vendor coordination, and related cost management.
• Manage meeting logistics, including management of any temporary staff or volunteers.
• Partner with the Virtual Events team to deliver a cohesive experience for virtual and in-person attendees.
• Stay current on industry trends, latest technology, and event best practices.

Financial Management

• Manage annual budgets for assigned conferences, including forecasting, financial tracking, expense management, and identifying opportunities to improve profitability and cost efficiencies.
• Reconcile final billing and prepare post-event analysis to support future planning and process improvement.

Venue and Vendor Selection and Contract Negotiation

• Collaborate with partners to establish dates and locations for future conferences and manage the venue procurement process.
• Conduct site inspections and recommend locations based on program requirements, attendee experience, budget, and operational needs.
• Negotiate contracts with hotels, AV providers, temporary agencies, and other vendors to secure favorable terms, minimize organizational risk and liability, and maximize our cost savings.

You Have

• Bachelor's degree
• 6+ years relevant conference, tradeshow, or event professional work experience

How We Support You

We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.

We offer benefit options in and out of the workplace, including healthcare, retirement, paid time-off, parental leave, an employee assistance program. We provide resources that support your mental health, and evolve our offerings to meet your needs. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle.

We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.

About Us

At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training.

Learn more about The Association on LinkedIn and our Career Site .

GreatPlacetoWork

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

The Annual Salary Range for this role is: $80k - $90k

Please note, this is a standard range and exact compensation may vary based on experience and location.

If you'd like to understand more on the salary range, please contact [e-mail]

While this role can work remotely in the US, please note that we are unable to employ individuals in the state of California.

Additional Information