Conference Center Manager

Compass Group USA; New York; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive Benefit Package

Medical

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Job summary

Restaurant Associates seeks a Conference Center Manager to oversee operations for a flagship conference and event space in a premier financial services environment. You will lead conference services, hospitality, catering, and event operations to deliver exceptional meetings and experiences.

As the operational leader, you will partner with catering, culinary, AV, and client teams to ensure flawless execution of executive meetings, board sessions, and large receptions.

Qualifications

• Experience in conference services or event management within corporate or hospitality settings.
• Ability to manage multiple priorities with attention to detail.
• Collaborates across catering, conference services, AV, facilities, and hospitality teams.
• Strong customer service and relationship-building skills.

Responsibilities

• Lead day-to-day operations of the conference center and event spaces.
• Serve as primary contact for conference center users from planning to completion.
• Coordinate room scheduling, space utilization, and event logistics.
• Collaborate with catering, AV, workplace experience, and client teams.
• Oversee event setups, transitions, and guest flow throughout the facility.
• Support budgeting, operational reporting, and performance metrics as needed.
• Foster a culture of hospitality, service excellence, and innovation.

Skills

Conference services

Event management

Hospitality

Corporate dining

Hotels / convention centers

Meeting planning

Event logistics

Space management

Customer service

Relationship-building

Education

Bachelor's degree in Hospitality, Business, Event Management, or related field

Tools

MS Office

Event management systems

Job description

Position Title: Conference Center Manager

Other Forms of Compensation: Comprehensive Benefit Package

Become part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !

Job Summary:

As the Conference Center Manager, you will oversee the daily operations of a newly designed, flagship conference and event space within a premier financial services environment. This highly visible role brings together conference services, hospitality, catering, event operations, and client engagement to create exceptional meeting and event experiences.

You will serve as the operational leader for the conference center, partnering closely with catering, culinary, audio visual, workplace experience, and client teams to ensure seamless execution of events ranging from executive meetings and board sessions to large-scale receptions and corporate functions.

This position is ideal for a hospitality leader who enjoys collaboration, thrives in a fast-paced environment, and can balance strategic planning with hands-on event execution.

Key Responsibilities:

• Lead the day-to-day operations of the conference center and event spaces.
• Serve as the primary point of contact for conference center users, providing guidance and support from initial planning through event completion.
• Partner with clients and internal stakeholders to understand meeting objectives and develop successful event plans.
• Coordinate room scheduling, space utilization, event logistics, and operational readiness.
• Collaborate closely with catering, culinary, conference services, workplace experience, and AV teams to ensure seamless event execution.
• Oversee event setups, room transitions, and guest flow throughout the facility.
• Support a wide range of events, including executive meetings, conferences, leadership summits, town halls, plated dinners, networking receptions, and special programs.
• Ensure all event details are communicated clearly to operational teams through event orders, planning meetings, and operational reviews.
• Monitor service delivery and guest satisfaction, identifying opportunities to enhance the overall experience.
• Anticipate challenges, respond to changing event needs, and implement solutions that support both client and operational goals.
• Assist with budgeting, operational reporting, and performance metrics as needed.
• Support the opening, growth, and continuous improvement of the conference center operation.
• Foster a collaborative culture focused on hospitality, service excellence, and innovation.

What We're Looking For:

• Experience in conference services, event management, hospitality, corporate dining, hotels, convention centers, or workplace experience environments.
• Experience coordinating or managing meetings and events within a corporate or hospitality setting.
• Ability to manage multiple priorities while maintaining strong attention to detail.
• Experience collaborating across catering, conference services, AV, facilities, and hospitality teams.
• Strong customer service and relationship-building skills.
• Knowledge of meeting planning, event logistics, and space management principles.
• Familiarity with conference center operations, meeting technology, and audio-visual coordination.
• Excellent communication, organization, and problem-solving skills.
• Comfort working in a dynamic environment with changing schedules and event requirements.
• Proficiency with Microsoft Office applications and event management systems.
• Bachelor's degree in Hospitality, Business, Event Management, or a related field is preferred.

Restaurant Associates is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Restaurant Associates are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.