Concierge / Valet Dispatch PM

Hilton Myrtle Beach Resort; Myrtle Beach (SC); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Free Lunch

Free Health Club Membership

Discounted travel program benefits for

Job summary

Kingston Resorts is seeking guest services staff for a full-time seasonal role at the Hilton Myrtle Beach Resort in Myrtle Beach, SC. Responsibilities include handling guest inquiries, providing information, processing messages, and arranging activities with a friendly, efficient approach.

The position requires a PM shift and holidays/weekends. Perks include free lunch, free health club membership, and discounted travel program benefits for staff and family.

Qualifications

• Hospitality mindset and friendly demeanor.
• Willingness to work PM shift, holidays and weekends.

Responsibilities

• Provide information, recommendations and booking services for guest inquiries, including directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care.
• Process and deliver messages for guests.
• Retrieve mail, small packages and facsimiles for guests as requested.
• Arrange and confirm recreational, business and dining activities for guests.
• Respond to special requests for services (dentists, doctors, childcare, florists, etc.).
• Respond to guest inquiries and requests and resolve issues promptly and courteously.
• Register VIP guests as needed.
• Promote Company marketing programs and distribute printed materials.

Job description

The Kingston Resorts is a 145-acre oceanfront resort on the north-end of Myrtle Beach. Less than 2 miles from Tanger Outlets and a short 20-minute trip to Broadway at the Beach. This resort is home to the Hilton Myrtle Beach Resort, Embassy Suites Myrtle Beach, Kingston Plantation Condos, and Royale Palms. This means many opportunities to help you grow your career to the next level.

Responsibilities

• Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care.
• Process and deliver messages for guests.
• Retrieve mail, small packages and facsimiles for guests as requested.
• Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests.
• Respond to special requests for services including, but not limited to, dentists, doctors, childcare, florists, etc.
• Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
• Register VIP guests, as needed.
• Promote Company marketing programs and distribute printed materials, as needed.

If you believe hospitality and a friendly smile are your strengths, we want to talk to you!

This is a full-time seasonal position working at the Hilton Myrtle Beach Resort. PM shift required, with holidays and weekends required. We offer Free Lunch, Free Health Club Membership and discounted travel program benefits for team members and their family, plus more!

EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace