Concierge Urgently Hiring

Ivy Living; United States; On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Vacation & sick pay

Complimentary meals

Bonus opportunities

Life insurance

Team member discount

401k with company match

Recognition programs

Student loan refinancing

Pet insurance

Employee assistance program

Emergency financial assistance

Job summary

Ivy Park at Wood Ranch, a premier senior living community, is seeking a friendly Concierge. You will greet visitors, fulfill resident requests, arrange tours, answer a multi-line telephone, and provide clerical support in line with our mission and values.

Join Oakmont Management Group and Ivy Living to deliver five-star service with safety, teamwork, and compassion. Applicants must be 18+, have a high school diploma or equivalent, and strong customer service skills; proficiency in MS Office and

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent required.
• Prefer two years in hospitality or senior living.
• Excellent customer service and communication skills.
• Proficient with MS Office; able to interact professionally with residents and staff.
• Background check and health screenings required.

Responsibilities

• Greet visitors and residents, fulfill requests, and arrange tours.
• Answer a multi-line telephone and provide clerical support.
• Monitor safety and maintain a secure environment.
• Support all departments to ensure a cohesive resident experience.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

MS Office

Job description

Positions Concierge Shifts Time and Days On Call Pay Range17 18 Ivy Park at Wood Ranch is a premier senior living community situated on a beautifully landscaped campus Managed by Oakmont Management Group we provide exceptional quality comfort and care with five star services and amenities Residents enjoy a rewarding lifestyle with individualized comprehensive support that promotes continuing independence We deliver meaningful lifestyles and relationships with residents families and team members by developing a winning culture and living these values Authenticity Teamwork Compassion Commitment Resilience With communities across California Hawaii Colorado and Nevada opportunities for career growth relocation and travel are significant In addition eligible team members may enjoy the following benefits Medical Dental and Vision benefits Vacation Personal Day Sick Pay Holidays Complimentary Meals Bonus Opportunities Company Paid Life Insurance Team Member Discount Program LifeMart401k Savings Plan with Company Match Recognition Programs Student Loan Refinancing Pet Insurance Employee Assistance Program Emergency Financial Assistance

Responsibilities

• The Concierge is responsible for greeting visitors fulfilling resident requests arranging tours of the property answering a multi line telephone and providing clerical support to the administrative staff in accordance with the companys mission and values
• Provide all residents guests and visitors with exceptional customer service
• Answer telephones record and or direct calls to appropriate individuals in a timely clear concise and professional manner
• Monitor the Emergency Alert System and immediately respond to every call
• Effectively manage business center and process incoming and outgoing mail
• Maintain a safe and secure environment for all staff residents and guests following established safety standards
• Encourage teamwork through cooperative interactions with co workers and other departments

Qualifications

• Must be at least 18 years of age
• High school diploma or equivalent
• Prefer two 2 years of experience in a hospitality setting or prior senior living community
• Excellent customer service skills
• Able to operate a personal computer and be proficient in MS Office programs Word Excel etc
• Possess written and verbal skills to interact and communicate effectively with employees supervisors physicians healthcare professionals residents and their families
• Must pass a Criminal Background check and Health Screening tests including physical and TB Tests
• For the health and safety of our team members and residents Oakmont Management Group may require team members to vaccinate participate in daily screening surveillance testing and to wear face coverings and other personal protective equipment PPE to prevent the spread of the COVID 19 or other communicable diseases per regulatory guidelines

• Medical Dental and Vision benefits
• Vacation Personal Day Sick Pay Holidays
• Complimentary Meals
• Bonus Opportunities
• Company Paid Life Insurance
• Team Member Discount Program
• LifeMart401k Savings Plan with Company Match
• Recognition Programs
• Student Loan Refinancing
• Pet Insurance
• Employee Assistance Program
• Emergency Financial Assistance

Oakmont Management Group based in Irvine California is a recognized leader in the senior living industry that manages a portfolio of communities under the Oakmont Senior Living and Ivy Living brands OMG serves thousands of seniors across communities in California Nevada and Hawaii At OMG we strive to create an atmosphere of family and community among team members residents and resident family members We know that caring and meaningful relationships are the foundation of a rewarding life and our team is hand selected for their skills previous experience and passion for working with the elderly Our practice is to incorporate joy and laughter alongside our expectations of excellence Walk into our communities and feel our pride of ownership and commitment to service Oakmont Management Group is an Equal Opportunity Employer