Concierge (Union)

Brookfield Properties; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

Brookfield Properties is seeking a Concierge to join their team in Philadelphia. The role involves providing exceptional service to residents and managing building entry while planning social activities. Candidates should have a high school diploma and hospitality experience, with opportunities for personal growth and a full benefits package.

Benefits

Full benefits package

Generous paid time off

Growth and advancement opportunities

Incredible associate rental discount

Qualifications

• 1-2 years of concierge or hospitality experience required.
• High school diploma is mandatory; associate degree preferred.

Responsibilities

• Provides service to property residents and visitors.
• Plans and implements social and recreational programs for residents.
• Greets residents and keeps lobby bulletin board updated.

Skills

Customer Service

Problem Solving

Communication

Education

High School diploma / GED

Associate Degree in Concierge/Hospitality

Job description

Location

The Drake - 1512 Spruce Street

Business

We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.

If you’re ready to be a part of our team, we encourage you to apply.

Job Description

Position Summary

Provides service to property residents and visitors. Manages the entrance of the buildings and monitors the traffic into the buildings. Provides a warm greeting to all residents and guests.

Essential Job Functions

1. Maintains knowledge and provides information to residents regarding available services and upcoming events in the city. Establishes and maintains ongoing contact with sources of information. Makes dinner, theater and local recreation reservations for residents. (15%)

2. Prepares service requests, works closely with service contractors to ensure jobs are handled appropriately. (20%)

3. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate employees. (20%)

4. Greets residents and visitors. Keeps lobby bulletin board up to date with information of interest to residents. (20%)

5. Plans and implements social and recreational programs for property residents such as movies, game nights and other social events. (10%)

6. Assist residents with packages. (15%)

Education

This position requires a(n) High school diploma / GED.

Additional degree(s) that are preferred for this position include:

Associate Degree in Concierge/Hospitality

Work Experience

Below is the required/preferred work experience for this position:

1 - 2 Years: Concierge or Hospitality experience - Required

Compensation:

Commensurate with Experience - following the Union contract.

$12.13 - $12.13 hourly

Great Incentives!

• Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:

• Full benefits package

• Generous paid time off

• Growth and advancement opportunities

• Incredible associate rental discount if you choose to live on-site! Who wouldn’t want to live at one of our beautiful properties (especially at a discounted rate)?!

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace

#LI-ES1

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

#BPMF