Concierge Security Supervisor: Lead with Guest Service

GardaWorld; New York (NY); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Paid holidays

Disability insurance

Life insurance

Uniform provided

Career growth opportunities

Job summary

GardaWorld Security Services is hiring a Concierge Security Officer in Bronx, NY. You will greet visitors, verify identities, control access, and patrol to identify risks while delivering friendly, professional service.

The role emphasizes customer service across shifts in office towers, hotels, and shopping centers. Requires US work authorization, HS diploma or GED, and security experience; NY guard license preferred. GardaWorld offers benefits, uniform, career growth, and a stable schedule.

Qualifications

• Authorized to work in the U.S.
• High School Diploma or GED
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• Security, Military, Law Enforcement experience is a plus
• 2-4 years supervisory experience
• 2-4 years hands-on Windows 10, MS Word, Excel, Email, typing
• New York State Guard License is required

Responsibilities

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Skills

Exceptional customer service

2-4 years supervisory experience

Be authorized to work in the U.S.

Proficient in basic phone & computer

Security, Military, Law Enforcement

Education

High School Diploma or GED

Tools

Windows 10

MS Word

Excel

Email

Typing

Job description

GardaWorld Security Services is hiring a Concierge Security Officer in Bronx, NY. You will greet visitors, verify identities, control access, and patrol to identify risks while delivering friendly, professional service.

The role emphasizes customer service across shifts in office towers, hotels, and shopping centers. Requires US work authorization, HS diploma or GED, and security experience; NY guard license preferred. GardaWorld offers benefits, uniform, career growth, and a stable schedule.