Concierge Security Supervisor — Customer-Focused Protection

GardaWorld; New York (NY); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) with employer matching

Paid time off (PTO)

Paid holidays

Disability coverage

Life insurance

Uniform provided

DailyPay available

Job summary

GardaWorld is seeking a Concierge Security Officer in New York, NY to deliver exceptional customer service while managing access control and patrols. The role emphasizes visitor engagement, reporting, and coordination with emergency services.

The candidate should have 2–4 years in a supervisory role, be authorized to work in the U.S., and hold a high school diploma or GED with proficiency in basic computer tasks. Uniforms provided; competitive hourly pay and full benefits are offered.

Qualifications

• Authorized to work in the U.S.
• High School Diploma or GED required.
• Exceptional customer service skills.
• Proficient in basic phone and computer skills.
• Security or supervisory experience is a plus.
• 2–4 years in a supervisory role preferred.
• New York State Guard license required.

Responsibilities

• Welcoming and guiding visitors; verify identity.
• Manage access control.
• Conduct regular patrols; identify risks.
• Inspect equipment; report maintenance needs.
• Respond to incidents; coordinate with emergency teams.
• Answer questions in person or by phone.
• Write incident reports and communicate concerns.
• Ensure safety of people and property.

Skills

Exceptional customer service

Verbal communication

Problem solving

Supervisory experience

Education

High School Diploma or GED

New York State Guard license

Tools

Genetec Video Software

CCURE 9000 Access Control

Job description

GardaWorld is seeking a Concierge Security Officer in New York, NY to deliver exceptional customer service while managing access control and patrols. The role emphasizes visitor engagement, reporting, and coordination with emergency services.

The candidate should have 2–4 years in a supervisory role, be authorized to work in the U.S., and hold a high school diploma or GED with proficiency in basic computer tasks. Uniforms provided; competitive hourly pay and full benefits are offered.