Concierge Security Supervisor - Cleveland OH

VetJobs; Cleveland (OH); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Site location: Cleveland, OH

Set schedule: Full-time, 1st Shift 7 a

Competitive hourly wage: $21.50/hr

Medical, dental, vision insurance

401(k) with employer matching

PTO

Paid holidays

Disability coverage

Life insurance

Uniform provided

Career growth opportunities

DailyPay available

Job summary

GardaWorld Security Services is seeking a Concierge Security Supervisor in Cleveland, OH. The role emphasizes strong customer service, access control, and visitor guidance across office towers, hotels, and shopping centers.

You will lead a security team on first shift, 7 a.m. to 3 p.m., with a competitive hourly wage of $21.50 and a comprehensive benefits package. Employment requires a HS diploma or GED, U.S. work authorization, and successful screening.

Qualifications

• High School diploma or GED is required.
• US work authorization is required.
• Must pass an extensive screening process.
• Exceptional customer service skills are essential.
• Strong communication skills using phone and computer.

Responsibilities

• Welcome visitors and verify identity.
• Manage access control.
• Perform regular patrols to identify potential risks.
• Inspect security equipment and report maintenance needs.
• Respond to incidents and coordinate with emergency teams.
• Answer questions in person or by phone.
• Write incident reports and communicate security concerns.
• Ensure the safety and protection of individuals and property.

Skills

Customer service

Phone & Computer skills

US work authorization

Security experience

Education

High School Diploma or GED

Job description

GardaWorld Security Services is Now Hiring a Concierge Security Supervisor!

Ready to suit up as a Security Supervisor in a Concierge post? What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.

As a Security Supervisor – Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc.

What’s In It For You

• Site Location: Cleveland, OH
• Set schedule: Full-time, Monday through Friday, 1st Shift, 7 a.m. to 3 p.m.
• Competitive hourly wage of $21.50 / hr (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Qualifications

• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• If you have Security, Military, Law Enforcement experience – even better!
• You have a state license if required

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work.

26% of our corporate employees started as frontline workers.

If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.