Concierge Security Supervisor

GardaWorld; New York (NY); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Uniform provided

Competitive hourly wage $25.00/hour

Medical, dental, and vision insurance

401(k) with employer matching

Paid time off

Paid holidays

Disability coverage

Life insurance

Career growth opportunities

Job summary

GardaWorld Security Services is seeking a Concierge Security Officer in New York, NY. The role centers on customer service—welcoming visitors, verifying identity, and guiding people—while ensuring access control and safety across office towers, hotels, and malls.

Responsibilities include patrols, incident response, reporting, and coordinating with emergency teams. Uniform provided; benefits include medical, dental, vision, 401(k) with match, PTO, holidays, disability, and life insurance.

Qualifications

• Authorized to work in the U.S.
• High School Diploma or GED required
• Exceptional customer service skills
• Proficient in basic phone and computer skills
• Security/Military/Law enforcement experience a plus
• 2-4 years in a supervisory role
• 2-4 years hands-on with Windows 10, MS Word, Excel, Email, typing
• 2+ years with Genetec Video Software and CCURE 9000 Access Control
• New York State Guard license required

Responsibilities

• Customer service duties like welcoming visitors and guiding them
• Manage access control
• Perform regular patrols to identify risks
• Inspect security equipment and report maintenance needs
• Respond to incidents and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure safety and protection of persons and property

Skills

Exceptional customer service

Strong communication

Team leadership

Education

High School Diploma or GED

Tools

Windows 10

MS Word

Excel

Email

Typing

Job description

GardaWorld Security Services is Now Hiring a Concierge Security Officer!

Ready to suit up as a Security Supervisor in a Concierge post?

What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.

As a Security Officer – Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc.

What’s in it for you:

• Site Location: New York, NY
• Set schedule: Monday to Friday 8:00AM - 4:00PM, some weekends required
• Competitive hourly wage of $25.00 / Hour (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities of a Concierge Security Guard

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Qualifications for Concierge Security Guard

• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• If you have Security, Military, Law Enforcement experience – even better!
• 2-4 years prior experience working in a Supervisory Role.
• 2-4 years hands on experience with Windows 10, MS Word, Excel, Email, typing, etc.
• 2+ years working with Genetec Video Software and CCURE 9000 Access Control
• New York State Guard license required.

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. 26% of our corporate employees started as frontline workers.

If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and even casual roles available.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment