Concierge/Security - Overnight Shift

The Emerson at St. Peters; Missouri; On-site; USD 17,000 - 22,000; Full time

Job summary

A senior living community in Missouri is seeking an enthusiastic and compassionate Concierge for the overnight shift. You will be the first point of contact for residents and guests, providing exceptional service and support. Key responsibilities include answering calls, resolving issues, accepting deliveries, and assisting with maintenance requests. A high school diploma and strong communication skills are required. Join a culture that values hospitality and makes a difference in senior care.

Qualifications

• High school diploma or general education degree (GED) required.
• Familiarity with Microsoft Office Suite products.
• Must demonstrate excellent telephone communication skills.

Responsibilities

• Solve issues presented by residents, guests, vendors, and suppliers.
• Accept delivery packages and notify residents.
• Prepare maintenance work orders as requested.
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with projects/assignments.

Skills

Excellent telephone communication skills

Familiarity with Microsoft Office Suite

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Overview

OVERNIGHT SHIFT - 10:00 PM - 8:00 AM

When you work at EMERSON AT ST. PETERS, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

EMERSON AT ST. PETERS is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Responsibilities

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with projects/assignments.

Qualifications

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills

The Community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to practice the LCS Hospitality Promises™ in all interactions with residents, fellow employees, and guests:

• We greet you warmly, by name and with a smile.
• We treat everyone with courteous respect.
• We anticipate your needs and act accordingly.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We make you feel important.
• We embrace and value our differences.
• We ask, “Is there anything else I can do for you?”
• We maintain high levels of professionalism, both in conduct and appearance, at all times.
• We pay attention to details.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer