Concierge Security Officer - Front Desk & Access Control

MFort Security Services; Evanston (IL); On-site; USD 26,000 - 29,000; Full time

Job summary

MFort Security Services in Chicago, IL, seeks a Swing Shift Concierge Security Officer to oversee safety and a welcoming environment at a commercial property in Evanston. The role emphasizes customer service, clear communication, and vigilant access control.

Ideal candidates bring front-desk security experience, reliability, and the ability to multi-task under pressure. The position requires a PERC card, 20-hour training, and a willingness to travel to Evanston as needed.

Qualifications

• Must be at least 18 years old.
• Must be willing to travel to Evanston.
• High school diploma or GED required.
• Illinois PERC card and 20-hour security training certificate (or ability to obtain).
• Minimum 2 years of commercial or front desk security experience.
• Strong customer service and communication skills.
• Ability to multitask and remain composed under pressure.
• Capable of standing and walking for extended periods.
• Able to work independently.
• Must pass a drug screening and background check.

Responsibilities

• Greet and assist residents, guests, and visitors in a friendly and professional manner.
• Enforce access control procedures and monitor visitor management systems.
• Observe, report, and document incidents, safety hazards, or suspicious activity.
• Conduct routine patrols of the property to ensure a secure and orderly environment.
• Maintain situational awareness and respond promptly to emergencies or concerns.
• Adhere to all company policies, post orders, and client procedures.
• Communicate effectively with property management, clients, team members, and contractors.
• Responsibly use company and client-provided equipment for security and monitoring tasks.
• Perform additional duties as required by site management or MFort supervisors.

Skills

Customer service

Communication skills

Multitasking

Independent work

Education

High school diploma or GED

Job description

MFort Security Services in Chicago, IL, seeks a Swing Shift Concierge Security Officer to oversee safety and a welcoming environment at a commercial property in Evanston. The role emphasizes customer service, clear communication, and vigilant access control.

Ideal candidates bring front-desk security experience, reliability, and the ability to multi-task under pressure. The position requires a PERC card, 20-hour training, and a willingness to travel to Evanston as needed.