Concierge Security Officer

Garda World Security; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

Garda World Security is hiring a Concierge Security Officer in Philadelphia focused on providing exceptional customer service and safety in various environments. Applicants should have strong communication skills and the ability to engage with the community to maintain a secure atmosphere. The position offers part-time or full-time options with competitive pay and an extensive benefits package including medical, dental, and vision insurance.

Benefits

Competitive wage of $20.00/hour

Comprehensive benefits package

Career growth opportunities

Uniform provided at no cost

Qualifications

• High School Diploma or GED required.
• Strong customer service skills and ability to engage with the public.
• Professional appearance and demeanor are essential.

Responsibilities

• Monitor building access and verify visitors and contractors.
• Conduct routine patrols and respond to emergencies.
• Document incidents and maintain accurate shift logs.

Skills

Excellent Communication

Interpersonal Skills

Observation

Problem Solving

Customer Service

Calm Under Pressure

Education

High School Diploma or GED

Job description

Job Description

GardaWorld Security Services is Now Hiring a Concierge Security Officer!

Ready to suit up as a Security Guard in a Concierge post?

What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.

As a Security Officer – Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc.

What’s in it for you:

• Site Location: Philadelphia, PA
• Schedule 1: Part Time, Open Availability Required (16-24 Hours Per Week)
• Schedule 2: Full Time, Open Availability Required (32-40 Hours Per Week)
• Competitive wage of $20.00 / Hour (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities of a Concierge Security Guard

• Monitor building access – Greet and verify visitors, contractors, and employees entering the premises.
• Patrol premises – Conduct routine interior and/or exterior patrols to ensure safety and enforce policies.
• Incident response – Respond to emergencies such as fire alarms, disturbances, or medical situations according to protocol.
• Report writing – Document incidents, suspicious activity, and daily shift logs accurately and professionally.
• Enforce property rules – Maintain order by ensuring STRICT compliance with building regulations.
• Front desk presence – Serve as the first point of contact in the lobby or reception area, maintaining a professional demeanor.
• Visitor management – Register guests, issue access passes, and direct them appropriately.
• Tenant/Resident assistance – Provide helpful information, handle minor complaints, and assist with package handling or deliveries (if applicable).
• Coordinate with building staff – Communicate with maintenance, cleaning teams, and management to ensure smooth operations.
• Provide concierge-level support – High-end environment-managing amenity access

Qualifications for Concierge Security Guard

• Excellent Communication and Interpersonal Skills
• Strong Observation and problem solving abilities
• Professional appearance and demeanor
• Ability to stay calm under pressure
• Familiarity with access control and security technology
• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• If you have Security, Military, Law Enforcement experience – even better!
• You have a state license if required

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today – this could be more than a job! 26% of our corporate employees started as frontline workers.

If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and even casual roles available.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

Qualifications

Education