Concierge Security Officer

Garda World Security; Cleveland (OH); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Uniform provided at no cost

Medical, dental, vision insurance

401(k) with employer matching

Paid time off (PTO)

Paid holidays

Disability coverage

Life insurance

Career growth opportunities

Job summary

GardaWorld Security Services is seeking a Concierge Security Supervisor in Cleveland, OH. The role emphasizes customer service as you greet visitors, verify identity, and guide people across office towers, hotels, and shopping centers.

The position is full-time, Monday–Friday, 7 a.m. to 3 p.m., with a competitive wage of $21.50 per hour. GardaWorld offers comprehensive benefits, uniform provision, and clear path for career growth.

Qualifications

• Authorized to work in the U.S.
• High School Diploma or GED required
• Able to pass an extensive screening process
• Exceptional customer service skills required
• Proficient in basic phone and computer skills
• Security, military or law enforcement experience is a plus
• State license if required

Responsibilities

• Welcome visitors and verify identity
• Manage access control
• Perform regular patrols to identify risks
• Inspect security equipment and report maintenance needs
• Respond to incidents and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure safety of people and property

Skills

Exceptional customer service

Phone & computer skills

Authorized to work in the U.S.

Education

High School Diploma or GED

Job description

GardaWorld Security Services is Now Hiring a Concierge Security Supervisor!

Ready to suit up as a Security Supervisor in a Concierge post?

What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.

As a Security - Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc.

What’s in it for you:

• Site Location: Cleveland, OH
• Set schedule: Full-time, Monday through Friday, 1st Shift, 7 a.m. to 3 p.m.
• Competitive hourly wage of $21.50 / hr (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities of a Concierge Security Supervisor

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Qualifications for Concierge Security Supervisor

• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• If you have Security, Military, Law Enforcement experience - even better!
• You have a state license if required

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. 26% of our corporate employees started as frontline workers.

If you're ambitious with an entrepreneurial spirit - someone who wants to be a GardaWorld Ambassador - a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and even casual roles available.

Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment

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