Concierge Security & Investigations Agent

Pinkerton; Ohio; On-site; USD 40,000 - 57,000; Full time

Benefits offered by this job

Life and AD&D coverage

Medical insurance

401(k)

Paid time off

Job summary

Pinkerton in Columbus, OH is seeking an On-Site Security Agent to deliver concierge-level security at client locations and events. You will manage access controls, monitor CCTV, and respond to alarms while de-escalating incidents and maintaining safety.

Responsibilities include thorough investigations, detailed reporting, and alignment with Pinkerton’s values of integrity, vigilance, and excellence. The role requires high school grad and firearms endorsements as applicable and is on-site.

Qualifications

• High School Diploma or GED with law enforcement, military, and/or security experience.
• Armed OPOTA, Firearm-Bearer Endorsement, and CCW required.
• Concierge-level customer service knowledge.
• Able to complete thorough investigations and reports.
• Experience with access control, CCTV, and alarm monitoring.
• Strong problem-resolution skills and cross-cultural interaction.
• Effective verbal and written communication; computer knowledge (Microsoft Office).

Responsibilities

• Represent Pinkerton's core values of integrity, vigilance, and excellence.
• Provide concierge-level security at client locations or events.
• Deescalate tense situations and write detailed incident reports.
• Conduct quality investigations and complete investigative reports.
• Provide response services for emergencies, crisis planning, and disruptions.
• Transport clients to and from locations/events.
• Secure perimeters, review CCTV, manage access controls, respond to alarms.
• Identify and elevate equipment deficiencies.
• All other duties as assigned.

Skills

Concierge-level service

Investigations & reporting

Access control systems

CCTV & alarm monitoring

Problem resolution

Cross-cultural communication

Verbal & written communication

Microsoft Office

Education

High School Diploma or GED

Tools

Access control systems

CCTV

Alarm monitoring

Job description

Pinkerton in Columbus, OH is seeking an On-Site Security Agent to deliver concierge-level security at client locations and events. You will manage access controls, monitor CCTV, and respond to alarms while de-escalating incidents and maintaining safety.

Responsibilities include thorough investigations, detailed reporting, and alignment with Pinkerton’s values of integrity, vigilance, and excellence. The role requires high school grad and firearms endorsements as applicable and is on-site.