Concierge Security & Guest Experience Lead

Securitas, Inc.; Los Angeles (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

Competitive benefits

Flexible schedules

Job summary

Securitas, Inc. is hiring a Concierge Officer in Los Angeles, CA. The role focuses on safety, guest service, and on-site operations for events and tenant experiences.

Expect to assist with check-in, customer contacts, and coordinating various concierge services to enhance the onsite experience. Responsibilities include coordinating with the property team, handling guest feedback, and maintaining knowledge of building operations.

Qualifications

• Receptionist, hospitality, or retail background encouraged
• Willingness to learn security industry practices
• Strong customer service orientation

Responsibilities

• Assist with planning and execution of operational event logistics under the direction of the PM.
• Support event load-in, setup, breakdown, and onsite production activities to ensure successful event execution.
• Assist with event planning and pre-production efforts, including vendor coordination, scheduling, and tracking deliverables.
• Support the collection and tracking of event-related costs in accordance with established budget guidelines (shared responsibility).
• Place orders for event materials and supplies and monitor delivery status to ensure timely arrival.
• Coordinate vendor communications, confirmations, and logistical requirements.
• Prepare event materials, including signage, branded collateral, promotional items, and giveaways (shared responsibility).
• Assist with post-event recaps, evaluations, and documentation of key learnings and opportunities for improvement.

Job description

Securitas, Inc. is hiring a Concierge Officer in Los Angeles, CA. The role focuses on safety, guest service, and on-site operations for events and tenant experiences.

Expect to assist with check-in, customer contacts, and coordinating various concierge services to enhance the onsite experience. Responsibilities include coordinating with the property team, handling guest feedback, and maintaining knowledge of building operations.