Concierge Security Guard — Customer-Centric, Full-Time

GardaWorld; Wilmington (NC); On-site; USD 50,558,000 - 61,992,000; Full time

Benefits offered by this job

90-day incentive $500

Competitive hourly wage $17.58/hr

Full benefits package (medical, dental

vision)

401(k) with employer matching

Paid holidays

Uniform provided

Career growth opportunities

Job summary

GardaWorld Security is seeking a Security Officer – Concierge in Wilmington, NC. You will deliver exceptional customer service while controlling access and guiding visitors in office towers, hotels, and shopping centers.

This full-time role offers a competitive hourly wage of $17.58, a 90-day incentive of $500, and a comprehensive benefits package including medical, dental, and vision coverage, plus retirement savings and paid holidays. Uniforms are provided.

Qualifications

• Active PPSB license or ability to obtain the 16 hour unarmed training course to obtain your security license
• CPR/First Aid certification or willingness to obtain
• Must be over 18 years old and authorized to work in the U.S.
• Minimum 1 year of security experience
• High School Diploma or GED required
• Able to pass an extensive screening process
• Excellent customer service and communication skills
• State license if required

Responsibilities

• Welcome and guide visitors; verify identity
• Manage access control and safety checks
• Conduct regular patrols to identify risks
• Inspect security equipment and report maintenance needs
• Respond to incidents and coordinate with emergency teams
• Prepare incident reports and communicate security concerns
• Ensure safety of people and property

Skills

Customer service

Access control

Patrol procedures

Incident reporting

First aid CPR

Communication skills

Security awareness

Education

High School Diploma or GED

Tools

Access control systems

Surveillance equipment

Phone & computer skills

Job description

GardaWorld Security is seeking a Security Officer – Concierge in Wilmington, NC. You will deliver exceptional customer service while controlling access and guiding visitors in office towers, hotels, and shopping centers.

This full-time role offers a competitive hourly wage of $17.58, a 90-day incentive of $500, and a comprehensive benefits package including medical, dental, and vision coverage, plus retirement savings and paid holidays. Uniforms are provided.