Concierge - Sales/Customer Service Specialist

Oxford Management Group LLC; West Palm Beach (FL); On-site; USD 37,000 - 54,000; Full time

Benefits offered by this job

Competitive pay + commission

Energetic team environment

Free car washes

Job summary

Mint Eco Car Wash in Palm Beach County is hiring a friendly Customer Service Associate to greet customers, explain services, and help them choose the best options for their vehicle.

You’ll promote monthly memberships, maintain a clean lobby, and work in a sunny outdoor setting with an energetic team. Competitive hourly pay plus commissions and potential monthly bonuses are offered.

Qualifications

• Excellent customer service and communication skills.
• Willing to work outdoors in sunny conditions.
• Ability to upsell memberships and services.
• Proactive and goal-oriented.

Responsibilities

• Greet customers with a smile and create a warm experience.
• Be a product expert and explain features and benefits.
• Recommend the best options to meet customers' needs.
• Sell monthly memberships to keep cars shining year-round.
• Keep the lobby clean, stocked and welcoming.

Skills

Customer service

Sales

Communication

Team player

Job description

• Base Pay $18.00 - $18.00 / Hour
• Average Bonus $10,000.00
• Average Commission $3,000.00
• Employee Type Non-Exempt

About Mint Eco Car Wash:

Mint Eco Car Wash is dedicated to redefining the car wash experience through an emphasis on exceptional service and vehicle care expertise.

Today we operate five car washes and have been recognized as the “Best Car Wash in Palm Beach County” for 2022, 2023 & 2024.

Because we have focused on being different. Being different is difficult…but it works.

If you have a passion for doing things differently and making customers happy, this is the job for you!

What You’ll Do:

• Greet Customers with a Smile: Be the first friendly face customers see, creating a warm and welcoming experience.
• Be a Product Expert: Know our services inside and out. Use this expertise to answer customer questions and be ready to explain features and benefits to customers.
• Recommend the Best Options: Assess customers' needs and recommend the ideal services for their vehicle.
• Sell Monthly Memberships: Promote and sell our convenient monthly car wash memberships to keep cars shining year-round.
• Keep the Lobby Spotless : Ensure the lobby area is clean, well-stocked, and welcoming for customers to enjoy during their visit.

You’re the Perfect Fit if You:

• Are proactive, approachable, and motivated to meet sales goals.
• Enjoy Sunshine and Fresh Air - Say hello to working outside.
• Love connecting with people and have excellent customer service skills.
• Are confident and enthusiastic when explaining products and closing sales.

Perks and Benefits:

• Competitive hourly pay plus commission – your hustle pays off! ($18/HR +biweekly commissions +performance targeted monthly bonus estimated range $20-$26/Hour))
• Opportunity to work with a fun, energetic team in a fast-paced environment.
• FREE carwashes!

Mint Eco Car Wash is an equal opportunity employer and makes all employment decisions, including those related to recruitment, hiring, training and promotion without regard to race, religion, color, gender, sexual orientation, national origin, age, disability, veteran status or any other characteristic protected by law.