Concierge-Regency Club - Full Time

Hyatt Regency; Lahaina (HI); On-site; USD 34,440 - 37,195; Full time

Job summary

Hyatt Regency Maui Resort and Spa in Hawaii is looking for a Concierge who can answer questions, provide directions, and arrange detailed reservations for guests, leveraging knowledge of local events and venues.

The role emphasizes friendly, attentive service and the ability to handle special requests, contributing to the Hyatt Touch that delights guests.

Hourly pay ranges from $25 to $27, with opportunities to grow within a premier resort brand.

Qualifications

• Desire to satisfy guests in a fast-paced hotel environment.
• Refined verbal and written communication skills.

Responsibilities

• Answer questions, give directions and take detailed reservations or recommendations.
• Engage guests in casual conversation and fulfill special requests where possible.

Skills

Customer service orientation

Verbal & written communication

Job description

Organization - Hyatt Regency Maui Resort and Spa

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Concierge are responsible for answering questions, giving direction and making detailed reservations or recommendations. This position requires knowledge of hotel services, local events and venues and transportation options. This offers the opportunity to engage in casual conversation and to indulge special requests.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

The hourly rate range for this position is $25 to $27.

This is not your typical career opportunity. This is the Hyatt Touch.

Hyatt Hotels Corporation is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.