Concierge Receptionist, Part-Time - Flexible Hours Benefits

Provincial Senior Living; Allen (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Access to wages before payday

Flexible scheduling options with full-

Paid time off and Holidays (full-time)

Comprehensive benefit package incl.健康

401(K) with employer matching

Paid training

Opportunities for advancement

Meals and uniforms

Employee Assistance Program

Job summary

Provincial Senior Living is seeking a friendly Concierge to greet guests, residents and staff, manage front-desk calls, and relay messages while providing general information. You will help keep the reception area organized and support daily operations in our Texas community.

Responsibilities include answering phones, greeting visitors, taking messages, coordinating move-ins/outs, and assisting with light administrative tasks to ensure a welcoming, efficient environment for residents and team

Qualifications

• High school diploma or general education degree (GED) preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Skills

Customer service

Telephone answering

Reception duties

Education

High school diploma or GED

Job description

Provincial Senior Living is seeking a friendly Concierge to greet guests, residents and staff, manage front-desk calls, and relay messages while providing general information. You will help keep the reception area organized and support daily operations in our Texas community.

Responsibilities include answering phones, greeting visitors, taking messages, coordinating move-ins/outs, and assisting with light administrative tasks to ensure a welcoming, efficient environment for residents and team