Concierge PT Mo/We/Su 2p-10p

Masonic Homes of Kentucky, Inc.; Louisville (KY); On-site; USD 17,000 - 25,000; Part time

Job summary

Masonic Homes of Kentucky, Inc. is seeking a Part-Time Concierge for its Louisville location. The role focuses on greeting residents, families, and visitors, handling high-volume calls, and supporting administrative tasks within the independent living and care campus.

Based at Sam Swope Care Center, you will help maintain a secure, friendly lobby and assist multiple departments with projects while ensuring confidentiality and professional service at all times.

Qualifications

• High school diploma is required.
• At least 3 years of related customer service or administrative experience preferred.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and communication skills are essential to deliver excellent service.

Responsibilities

• Greet and assist all guests, residents and vendors with a professional, friendly demeanor.
• Answer and route a high volume of incoming calls.
• Manage the lobby area to maintain a welcoming, polished environment.
• Support departments with administrative tasks and special projects.
• Maintain security and sign-in procedures with accuracy and discretion.
• Handle confidential information respectfully and responsibly.
• Anticipate needs and provide timely follow-up across departments.

Skills

Customer service

Administrative support

Microsoft Office

Communication

Organization

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Concierge PT Mo/We/Su 2p-10p# Concierge PT Mo/We/Su 2p-10pMasonic Home of Louisville - Masonic Home, KY 40041## OverviewJob ShiftDays/Nights/WeekendsEducation LevelNot SpecifiedCategoryAdministration and Corporate## Description**Concierge Independent Living | Part-Time | Flexible Schedule Required Location: Masonic Homes Kentucky – Louisville, KY****Be the First Smile They See. Help Make Every Day Exceptional.** At Masonic Homes Kentucky, we’re more than a senior living community—we’re a team committed to enriching lives. As a Concierge, you’ll be the welcoming presence that makes a lasting first impression on residents, families and visitors. You’ll play a vital role in supporting the daily operations of our independent living Active Lifestyle Communities and ensuring each interaction reflects the warmth and professionalism we’re known for.This is more than just a job—it’s an opportunity to bring positivity, organization and care to a place where people feel at home.This position is based at Sam Swope Care Center, located on Masonic Homes Kentucky's Louisville Campus. The Care Center provides skilled nursing, memory care, palliative care, rehabilitation services and dialysis—all in one community.**Why you’ll love working here*** flexible Schedule* company match for retirement program* beautiful park-like campus setting and community* supportive, team-focused environment where your work truly matters**What you’ll do*** greet and assist all guests, residents and vendors with a professional, friendly demeanor* answer and route a high volume of incoming calls* manage the lobby area to ensure a welcoming, polished environment* support departments with administrative tasks and special projects* maintain security and sign-in procedures with accuracy and discretion* handle confidential information respectfully and responsibly* anticipate needs and provide timely follow-up and support across departmentsMasonic Homes Kentucky is an EEO Employer - M/F/Disability/Protected Veteran Status## Qualifications**What you’ll bring*** high school diploma required* minimum three years of related customer service or administrative experience preferred* proficiency with Microsoft Office Suite* strong organizational and communication skills* commitment to delivering excellent service in every interaction