Concierge- PRN (As Needed)

Lutheran Village at Miller's Grant - a Lutheran Social Ministries of Maryland Community; Ellicott City (MD); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

On-site fitness center

Indoor pool access

Job summary

Lutheran Village at Miller’s Grant Inc. is seeking a friendly PRN Concierge to welcome residents, guests, and visitors, while supporting administrative operations at the Maryland community.

The role offers flexible scheduling, including weekend work, to ensure smooth daily operations and positive experiences for residents and families. As the first point of contact, you will manage phone systems, greet guests, and coordinate room reservations, while upholding the organization’s mission of care

Qualifications

• High school diploma or equivalent.
• Experience in a professional setting.

Responsibilities

• Operate telephone, paging, radio, voicemail, and computerized phone systems, directing inquiries to appropriate individuals or departments.
• Provide information and materials (brochures, directions, newsletters, calendars) per policies.
• Greet visitors and assist with guest room reservations, directing them to offices, personnel, or residents.
• Prepare event and tour signage and help maintain meeting room and event calendars.
• Manage work orders using computer software and support administrative staff as needed.
• Maintain positive relationships with residents, families, coworkers, and community partners.

Skills

Customer service

Professional communication

Front desk

Education

High school diploma or equivalent

Job description

Job Details: Job Location: THE LUTHERAN VILLAGE AT MILLERS GRANT INC - ELLICOTT CITY, MD 21042, Salary Range: $17.00 - $17.00 Hourly, Join Our Team at Lutheran Village at Miller’s Grant!

We are currently seeking a friendly and dependable PRN Concierge to join our caring, mission-driven community. This position offers flexible, as-needed scheduling based on availability, with shifts that may include 8:00am - 4:00pm, 8:00am- 12:00pm, 12:00pm - 4:00pm, or 4:00pm - 8:00pm, including every other weekend as needed.

As a Concierge, you will serve as the first point of contact for residents, guests, and visitors, providing a warm welcome while supporting administrative operations throughout the community.

At Miller’s Grant, we’re more than just a workplace, we’re a not-for-profit organization that puts people first. That means valuing every resident we serve and every team member who supports them. Here, your work is more than a job, it’s a meaningful part of something bigger.

Come see the difference!

What You’ll Do as an LVMG Concierge:

• Operate telephone, paging, radio, voicemail, and computerized phone systems, answer calls professionally and direct inquiries to appropriate individuals or departments.
• Provide information and materials (e.g., brochures, directions, newsletters, calendars) in accordance with policies.
• Greet visitors and assist with guest room reservations, directing them to the proper offices, personnel, or residents.
• Prepare event and tour signage and assist with maintaining meeting room and event calendars.
• Manage work orders using computer software and support administrative staff as needed.
• Maintain positive, cooperative relationships with residents, families, coworkers, and community partners.
• Perform all duties aligned with the organization’s mission and comply with established policies and procedures.
• Participate in mandatory training, in-service sessions, and cross-training opportunities to enhance clerical support skills.

What You'll Love About Lutheran Village at Miller's Grant and LSMMD:

• Exciting things are happening at LSMMD! We're a dynamic and growing organization with a bright future!
• Our supportive, collaborative, and fun work environment.
• Opportunities to learn and grow!
• Competitive salary
• Use of our On-Site Fitness Center and Indoor Pool at No Cost.

Qualifications: What You’ll Need as a Concierge:

Education | Experience

• High school diploma or equivalent.
• Experience in a professional setting.

Equal Opportunity Employer Statement At Lutheran Social Ministries of Maryland (LSMMD), we are committed to fostering a diverse and inclusive workplace where every individual is respected, supported, and valued. We believe our organization's strength comes from the unique perspectives each team member brings.

LSMMD provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, military or veteran status, citizenship status, or any other characteristic protected by applicable law.

Our hiring practices reflect our core values of respect, compassionate service, trust, integrity, community, and innovation. We are proud to be an Equal Opportunity Employer and actively promote a culture of inclusion and equity in all aspects of our organization.