Concierge Practice Manager

MSPB MSO LLC; United States; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Health Savings Account (HSA)

Paid time off and holidays

Company paid life insurance

Disability insurance (short/long-term)

401K with employer contribution

Job summary

MSPB Medical Specialists of the Palm Beaches, Inc. in Lake Worth, Florida is seeking a highly organized Concierge Medicine Office Manager to oversee daily medical office operations, maximize revenue opportunities, and supervise staff.

The role serves as liaison between physicians, staff, and administration to maintain a welcoming and professional environment for patients and employees. The ideal candidate has a strong background in medical office management, familiarity with CPT/ICD coding and

Qualifications

• High School diploma or equivalent; additional education preferred.
• 1–2 years supervisory or management experience in a medical office.
• Familiarity with medical terminology, insurance billing, CPT/ICD coding, and office software preferred.
• Strong oral and written communication, organizational, and interpersonal skills.
• Ability to delegate responsibilities, handle interruptions, and work under pressure.
• Commitment to patient confidentiality and professional ethics.
• Concierge Medicine experience preferred.

Responsibilities

• Plan, develop, implement, and evaluate daily operations to maximize efficiency, growth, and revenue.
• Ensure policies for medical records, accounts receivable, inventory, personnel, and property management are followed.
• Recruit, train, supervise, and evaluate staff to maintain a competent and cohesive team.
• Foster a warm, professional, and calm office environment for staff and patients.
• Manage scheduling and staffing to ensure adequate coverage.
• Coordinate with Central Billing Office to ensure accurate financial reporting.
• Handle confidential and sensitive information with discretion.
• Perform other duties as assigned to support office operations.

Skills

Supervisory experience

Medical terminology

Insurance billing (CPT/ICD)

Patient communication

Organizational skills

Interpersonal skills

Education

High School diploma or equivalent

Associates degree or related coursework

Tools

Medical office software

Job description

Located In: Lake Worth, Florida 33467 We are seeking a highly organized and experienced Concierge Medicine Office Manager to oversee the day-to-day operations of our medical office. This role is responsible for ensuring smooth workflow, maximizing revenue opportunities, supervising staff, and serving as a liaison between physicians, staff, and administration. The ideal candidate is detail-oriented, able to prioritize tasks effectively, and committed to providing a welcoming and professional environment for patients and employees alike.

Key Responsibilities:

• Plan, develop, implement, and evaluate daily operations to maximize efficiency, growth, and revenue.
• Ensure policies and procedures related to medical records, accounts receivable, inventory, personnel, and property management are followed.
• Recruit, train, supervise, and evaluate staff to maintain a competent and cohesive team.
• Foster a warm, professional, and calm office environment for staff and patients.
• Manage scheduling and staffing to ensure adequate coverage.
• Oversee office supplies, maintenance, and vendor interactions; prepare purchase orders and invoices.
• Coordinate with Central Billing Office to ensure accurate financial reporting and provide physicians with necessary management data.
• Handle confidential and sensitive information with discretion
• Perform other duties as assigned to support office operations.

Qualifications:

• High School diploma or equivalent required; additional education preferred.
• 1–2 years of supervisory or management experience in a medical office setting.
• Familiarity with medical terminology, insurance billing, CPT/ICD coding, and office software preferred.
• Strong oral and written communication, organizational, and interpersonal skills.
• Ability to delegate responsibilities, handle interruptions, and work under pressure.
• Commitment to patient confidentiality and professional ethics.
• Concierge Medicine experience preferred.

Physical Requirements:

Prolonged sitting at a desk and intermittent standing or walking.

Ability to occasionally lift up to 30 pounds and assist patients when needed.

Use of computer keyboard and phone for extended periods.

Additional Qualities:

Effective team player with strong problem-solving skills. Ability to establish and maintain positive relationships with staff, physicians, and patients. Flexible, dependable, and capable of managing multiple priorities simultaneously.

Here are just a few things we offer:

• Access to health, dental, and vision insurance
• Health Savings Account Eligible for PTO and Holiday pay
• Company paid life insurance.
• Access to voluntary short and long-term disability insurance
• Access to additional life insurance
• Access to Accident and Critical Illness Insurance
• 401K with automatic employer contribution

Medical Specialists of the Palm Beaches, Inc. (“MSPB”) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: MSPB is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at MSPB are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. MSPB will not tolerate discrimination or harassment based on any of these characteristics. MSPB encourages applicants of all ages.

Medical Specialists of the Palm Beaches, Inc. (“MSPB”) is a FAST GROWING primary care-focused, multi-specialty physician group practice serving Palm Beach and Broward counties. We pride ourselves in being a value-based, care focused, integrated healthcare delivery system committed to providing comprehensive, high-quality care with respect and integrity for its patients and the community. MSPB has 100 providers, more than 30 offices and offers primary care, cardiology, neurology, hematology/oncology, concierge medicine and laboratory services. We offer a comprehensive benefits package to full-time employees.