Concierge Part-Time Sunday's & Monday's 10:45a-6:15p $19.75-$22 p/h

Christian Living Communities; Centennial (CO); Presencial; USD 27 000 - 30 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Retirement (with match)

Dental, Vision, Disability & Life Insu

Resumo da oferta

Christian Living Communities in Centennial, CO seeks a friendly Concierge for Sundays and Mondays to uphold exceptional resident service. You will greet residents and guests, answer phones, and coordinate dining, service reservations, and in-home referrals with a hospitable approach.

The role requires strong communication, multitasking ability, and prior concierge or hospitality experience. A part-time schedule and competitive hourly pay support a community-focused team.

Qualificações

• High School Diploma or equivalent.
• Experience with multi-extension, multi-line phone system.
• Strong clerical skills using Word, Excel and Outlook.
• Excellent written and verbal English communication.

Responsabilidades

• Answer phone, manage in-house mail center, and greet visitors.
• Take messages or forward calls, sign in visitors.
• Provide directions and information to residents, guests and vendors.
• Process reservations and update census, directory, and birthday list.
• Respond to emergency systems and ensure building security.
• Sort and distribute mail; handle work orders and supplies.
• Provide courteous service and assist during resident emergencies.

Conhecimentos

Hospitality

Customer service

Communication skills

Multiline telephone system

Organizational skills

English proficiency

Formação académica

High School Diploma or equivalent

Ferramentas

Word

Excel

Outlook

Descrição da oferta de emprego

Concierge Part-Time Sunday's & Monday's 10:45a-6:15p $19.75-$22 p/h

• Full-time

Position Summary

Self-motivated; uses strong hospitality focus, in serving as the first and central point of contact for service related issues. Answers resident questions and assists residents in making reservations for dining, travel, in home service referrals, dry cleaning depository, entertainment attractions, events, etc. as applicable. Develops and delivers personalized service. Answers phone, manages in-house mail center and serves as a general referral source.

• Screens incoming calls; takes messages and /or forwards calls as appropriate.
• Greets and signs in all visitors
• Greets and provides directions or information to residents, visitors, guests and vendors.
• Responsible for sorting and distributing incoming mail.
• Provides clerical assistance as needed. Types letters of correspondence, memorandums, reports, forms, etc. Receives event reservations, schedules guest apartment reservations and updates census, resident directory and birthday list.
• Provides basic information to those inquiring about the community; ensures current marketing brochures are available.
• Responds to Emergency Call System and building alarm system.
• Responsible for administration of Stat Check System.
• Responsible for periodic interior rounds to ensure building is secure.
• Receives and processes work orders for the Community. Manages office equipment and supplies.
• Provides effective and courteous service to all residents, guests and co-workers.
• Handles resident emergency situations in the absence of the Resident Services Director.
• Other duties as assigned.

Basic Qualifications & Experience

• High School Diploma or equivalent experience.
• Working knowledge of multi-extension, multi-line telephone system is required.
• Prior concierge or hospitality experience strongly preferred.
• Energetic, enthusiastic, exceptional communication skills.
• Good organizational skills, follow-up and follow through; must be able to multitask.
• Minimum one-year experience in a business office environment. Strong clerical skills to include knowledge of computer software (Word, Excel, Outlook).
• Must be able to read, write and speak the English language.
• Must possess strong communication and excellent customer service skills.
• Must be able to read, write and speak the English language

Working Conditions / Physical Requirements

• Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.
• Sits, stands, bends and moves intermittently during working hours.
• Is subject to frequent interruptions.
• Interacts with residents, family members, visitors frequently.

If you are considering a position at Christian Living Communities | Cappella Living Solutions, we have a wide range of benefits to consider! These may vary based on the status of the role (PT, FT, or PRN).

• Retirement (with match)
• Dental, Vision, Disability & Life Insurance

We envision a warm and welcoming environment for all residents, team members, family members, and members of our communities – a place of belonging. Please let us know if you require accommodation during the interview process.

We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range. This position will be accepting applications on an ongoing basis. Job posting may close early due to the volume of applicants.

All your information will be kept confidential according to EEO guidelines.