Concierge-Part time

living at Echo Lake; Pennsylvania; On-site; USD 30,000 - 45,000; Full time

Job summary

Join a dedicated team at a leading senior living community as a Concierge, where you'll play a vital role in enhancing the lives of our residents. In this position, you'll be the first point of contact, greeting visitors and managing inquiries efficiently. We're seeking candidates who value exceptional service, are organized, and possess strong communication skills. With competitive compensation and ample professional development opportunities, this is the ideal role for someone passionate about serving others.

Benefits

Competitive compensation and benefits package

Ongoing, professional training

401K plan

Tuition assistance

PTO for FT & PT employees

Qualifications

• Two years in a customer service role.
• Able to read, speak, and understand English at a 12th grade level or higher.
• Current First Aid and CPR certifications preferred.

Responsibilities

• Greet residents and visitors when they enter the community.
• Answer the telephone and handle all inquiries.
• Ensure a welcoming and clean environment in the lobby.

Skills

Strong organizational skills

Excellent interpersonal skills

Strong communication skills

Proficient in Excel

Proficient in Word

Education

High school or GED equivalent

Job description

Echo Lake, Malvern, Pennsylvania, United States of America

Job Description

Posted Wednesday, January 8, 2025 at 5:00 AM

Imagine a career that lets you enliven a senior’s life every day — just by walking into a room, offering a helping hand or lending an ear to hear a good tale. Sound like you? Then welcome to SageLife.

Here, we believe it’s important for our team members to be as happy as our residents. That’s why we offer:

• A competitive compensation and benefits package
• Ongoing, professional training
• A 401K plan
• Tuition assistance
• PTO for FT & PT employees

And we’re always ready to help guide you on your personal career path. Because when it comes to your success and our residents’ satisfaction, we care.

JOB TITLE :

PROPERTY :

DEPARTMENT:

Administration

REPORTS TO:

Business Office Manager

FLSA STATUS:

Non-Exempt

POSITION SUMMARY:

The Concierge is the official representative of the community, responding to all inquiries and requests at the Front Desk, and greeting all visitors to the community.

These activities will fulfill the SageLife Mission and demonstrate the We Care Values and the Sage Associate Promise.

OUR WE CARE VALUES

W ork as a Team

E xceptional Service Always

C ommitment to the Sage Community

R espect for Residents, their Families and

Each Other

SAGE ASSOCIATE PROMISE

Live the Values

Be Welcoming

Be Helpful

Be Accountable

Be Open

Take Pride in My Work & Myself

PRIMARY JOB DUTIES:

• Practice The Sage Way and Live the Values – Commit to and demonstrate the We Care Values & Sage Promises
• Greet residents and visitors when they enter the community.
• Answer the telephone, and handle all inquiries. Conduct building tours if necessary.
• Ensure that an organized, welcoming, and clean environment is maintained in the lobby and community rooms on the first floor.
• Monitor safety and security of the building to include emergency calls and door security system.
• Keep current with state and facility required annual training.
• P erform other duties as assigned .

QUALIFICATIONS:

Education :

High school or GED equivalent

Experience :

Two years in a customer service role.

Skills :

Strong organizational and excellent interpersonal and communication skills. Proficient in Excel and Word.

Able to read, speak and understand English at a 12 th grade level or higher.

Licensures and Certifications:

Current First Aid and CPR certifications preferred.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS:

Ability to hear, speak, bend, stoop, stand, reach, push, and pull as needed.

Ability to walk up/down up to four flights of stairs.

Able to sit continuously.

Other Requirements:

Professional attire required.

Able to stay beyond scheduled shift in the event of an emergency or inclement weather.

We are a proud equal opportunity employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, sex, sexual orientation, veteran status, or any other status protected under federal, state, or local law.

Echo Lake, Malvern, Pennsylvania, United States of America