Concierge - Part Time

Monarch Communities®; Brick Township (NJ); On-site; USD 22,041 - 22,730; Part time

Benefits offered by this job

Paid Time Off

Flexible Schedule

On the job training

Employee Assistance Program (EAP)

Free Parking

Job summary

Brandywine Living is hiring a Concierge to be the first friendly face for residents and visitors, providing information and clerical support to the team. You will handle calls, mail, and front-desk duties, reporting to the Business Operations Director.

The role emphasizes a high standard of customer service, interactions with seniors, and adherence to community policies. Part-time hours include benefits and on-site work in a caring environment.

Qualifications

• High school diploma preferred.
• Strong interpersonal skills and ability to relate to a variety of people.
• Experience working with the senior population and comfort interacting with residents.
• Proficiency in computer skills, particularly Microsoft Office (Windows, Outlook, Excel).

Responsibilities

• Answers and screens all incoming calls in a courteous and professional manner.
• Receives and processes mail for the community.
• Maintains and updates log of emergency phone numbers and resident emergency face sheets.
• Monitors security alarms, resident emergency call system, and front door security.
• Participates in and attends all in-service training as scheduled.
• Ensures compliance with all regulations and community policies.

Skills

Interpersonal skills

Experience with seniors

MS Office

Education

High school diploma preferred

Tools

Microsoft Office

Job description

Do you want to be part of a team that changes lives?

My favorite part of my job is being the first point of contact and setting the pace when someone comes into the building. Customer service is an art. You can’t do the same thing for everyone and expect the same result. You go at it every day, try every day, and possibly change a life every day.

Do you have a passion for customer service?

Do you want to be part of a service team who changes lives?

Does being a brand ambassador sound exciting to you?

If you answered yes to all of these questions, then Brandywine Living is the place for you! At Brandywine, we create a fun, safe and caring environment where our residents enjoy their lives in beautiful surroundings with new friends.

Base Pay: $16.00 - $16.50 / Hour

Do you want to be part of a team that changes lives?

My favorite part of my job is being the first point of contact and setting the pace when someone comes into the building. Customer service is an art. You can’t do the same thing for everyone and expect the same result. You go at it every day, try every day, and possibly change a life every day.

• Do you have a passion for customer service?
• Do you want to be part of a service team who changes lives?
• Does being a brand ambassador sound exciting to you?

If you answered yes to all of these questions, then Brandywine Living is the place for you! At Brandywine, we create a fun, safe and caring environment where our residents enjoy their lives in beautiful surroundings with new friends.

Base Pay: $16.00 - $16.50 / Hour

Job Description

The Concierge offers a positive first impression to all who enter the community, provides an overview of community information to those inquiries in support of sales and marketing efforts, responds to incoming calls, and provides clerical support to all departments. This is a non-exempt, hourly role reporting to the Business Operations Director.

Responsibilities and Duties

• Answers and screens all incoming calls in a courteous and professional manner
• Receives and processes mail for the community
• Maintains and updates log of emergency phone numbers and resident emergency face sheets
• Monitors security alarms, resident emergency call system, and front door security
• Participates in and attends all in-service training as scheduled
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
• Other duties as assigned

Qualifications

• High school diploma preferred
• Strong interpersonal skills and capable of relating to a variety of people and personalities
• Experience working with the senior population
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications

Physical Abilities

• While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
• An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.

Benefits Offered (for Part-Time Employees)

• Paid Time Off (PTO)
• Flexible Schedule
• On the job training
• Employee Assistance Program (EAP)
• Free Parking

Other Compensation Programs

• Employee Referral Bonus
• Resident Referral Bonus

Equal Opportunity Statement

Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.

We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.