Concierge Overnight & Afternoon

Planned Companies; Boston (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K with employer match

Job summary

Planned Companies is hiring Front Desk Associates and Doormen to ensure the best experience for tenants, guests and vendors. The role focuses on a warm welcome, attentive service, and coordinating local recommendations to enhance building life and safety.

The position is full-time, pays $20 per hour for 32 hours per week, with Thursday and Friday night shifts and weekend coverage. Candidates should have strong communication and multitasking abilities.

Qualifications

• 3+ years of Lead Front Desk or Lead Security experience.
• Ability to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors.
• Schedule reservations and appointments; plan on-site events.
• Provide direction, referrals and access to local attractions and services.
• Document, secure and track mail, deliveries, and vendor services.
• Answer phones, monitor lobby, and manage keys and access cards.

Skills

Lead Front Desk experience

Excellent written and verbal comms

Job description

Pay Rate: 20.00 an hour

Schedule: Thursday & Friday 11pm-7 am and Saturday & Sunday 3 pm -11pm

32 Hours Total

Summary

Planned Companies’ clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates and Doormen to ensure the best experience and related services are provided and available to all.

Primary Job Responsibilities:

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Requirements:

• 3+ years of Lead Front Desk or Lead Security experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Benefits

• Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
• All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.

“Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.”