Concierge - On-call

Integral Senior Living; San Ramon (CA); Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Wage access before payday

Flexible scheduling

Paid time off

Health and dental insurance

401(k) with employer matching

Paid training

Résumé du poste

Integral Senior Living in San Ramon, CA seeks an on-call Concierge to warmly greet guests, residents, and staff, manage exterior and internal calls, and relay messages with helpful information.

This position includes day, night shifts, holidays and weekends, supporting dining, schedules, and tours while maintaining a tidy reception area. Great fit for customer-focused individuals in a compassionate care environment.

Qualifications

• High school diploma or GED preferred.
• 1–3 years customer service experience and/or training; or equivalent combination of education and experience.

Responsabilités

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.

Connaissances

Customer service

Communication

Formation

High school diploma or GED

Description du poste

Integral Senior Living (ISL) proudly manages care and lifestyle-focused Independent Living, Assisted Living and Memory Care communities across California and surrounding areas serving thousands of residents and families throughout the region. Guided by our foundational “Culture Keepers”, we cultivate purpose-driven environments where residents thrive and Team Members feel valued, empowered, and supported.

As part of one of the largest senior living organizations in the nation, our communities have earned Great Place to Work® certifications from 2022–2026. At ISL, purpose fuels every role, culture inspires every team, and continuous growth shapes every career. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

We Offer Rewarding Career Opportunities That Include

• Competitive wages
• Access to wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer matching
• Paid training
• Opportunities for advancement
• Employee Assistance Program

Our community is looking for a Concierge to join our team as an on-call concierge. This position includes day shifts, night shifts, holidays and weekends.

The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.

Responsibilities

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Qualifications

• High school diploma or general education degree (GED) preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.

EOE D/V

JOB CODE: 1009794