Concierge - Nights 11p-7a - Friday - Sunday

Senior Lifestyle; Lincolnwood (IL); On-site; USD 52,349,000 - 53,726,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Short-term disability

Long-term disability

Paid time off

DailyPay application

Job summary

Senior Lifestyle in Lincolnwood, IL is seeking a friendly front desk/concierge assistant to greet residents, answer calls, and support the community with administrative tasks.

Responsibilities include monitoring safety systems, processing reports, receiving packages, maintaining logs for keys and passes, and assisting other departments while delivering responsive, compassionate service to residents, families and staff daily.

Qualifications

• Three (3) months of related experience preferred.
• Clear communication in English is required.
• Proficiency with Outlook, Excel and Word is required.
• Candidates should be compassionate, professional, kind, engaging and helpful.
• Ability to work in a team and handle multiple tasks efficiently; independent decision-making when warranted.
• Maintain a positive and friendly demeanor toward residents and coworkers.

Responsibilities

• Greet residents and assist visitors, prospective residents and families.
• Answer telephone calls.
• Monitor safety via cameras, door alarms and life safety systems and investigate unusual activity.
• Process reports for work orders, incidents and concerns.
• Receive and deliver packages, plants and prescriptions as requested.
• Maintain sign-in/out logs for keys and gate passes.
• Assist other departments with administrative tasks.
• Ensure timely responses to resident/family/employee concerns to maintain high satisfaction.
• Maintain a positive, professional demeanor toward residents, visitors and coworkers.

Skills

Clear communication in English

Computer skills

Teamwork

Customer service

Multitasking

Positive demeanor

Tools

Outlook

Excel

Word

Job description

Company Description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.

Company Description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.

Job Description

Pay Rate: $18.50

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
• Process reports for such things as work orders, incidents and concerns.
• You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
• Maintain the sign in/out log for the issuance of community keys, and gate passes.
• You will assist other departments with administrative functions.
• Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
• Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Qualifications

• Three (3) months of related experience is preferred.
• You need to be able to communicate clearly and effectively in English.
• You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.
• You are compassionate, professional, kind, engaging, empathetic and helpful.
• You have the ability to work as a part of a team and handle multiple tasks efficiently.You possess the ability to make independent decisions when circumstances warrant such action.
• You can maintain a positive and friendly demeanor toward the residents and your co-workers.

Additional Information

• health
• dental
• vision
• retirement benefits
• short-term disability
• long-term disability
• paid time off
• DailyPay application that allows you to access your earned but unpaid wages before your next payday

Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.