Concierge - Night Shift

Sonida Senior Living; Albuquerque (NM); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life & disability insurance

401k with company match

PTO from day one

Paid training

Employee Assistance Program

Dependent Care FSA

Flexible scheduling

Job summary

Palmilla Senior Living, part of the Sonida Senior Living family, is seeking a friendly receptionist to welcome residents and guests and to handle inquiries in a supportive, caring environment.

You will manage phones, greet visitors, coordinate mail, and assist with basic administrative tasks, using tools like EHR systems and scheduling software. Join a team that values compassionate care and professional growth in assisted living settings.

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents.
• Appreciate the value of being a dependable & responsible member of greater team.

Responsibilities

• Answer telephone and direct callers; provide community information.
• Greet visitors and direct them to the appropriate person.
• Receive, sort, and forward mail; coordinate express mail pickups.
• Resolve customer questions and concerns.

Skills

Exceptional customer service

Dependable team member

Job description

Find your joy here, at Palmilla Senior Living, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more! Palmilla Senior Living, a premier retirement community in Albuquerque, NM, provides quality care to residents in an assisted living and memory care community.

What We Offer You

• Flexible scheduling**
• Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
  • SafelyYou - AI video technology that detects and prevent falls
  • Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
  • Sage - Improve call light response time and improvement to service and care
  • Microsoft Power BI - one stop for all data needs
• Company support for educational and learning opportunities
  • Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances*
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training
• Benefit eligibility dependent on employment status
• Eligibility based on location

Receptionist Responsibilities Include

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team