Concierge – Luxury Guest Experience & City Insider

fourseasons; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Training & development

Employee discounts

Dry cleaning

Employee meals

Medical/dental/vision insurance

Room nights stays

Parking downtown Austin

401k with match

Paid holidays

Parental leave

Job summary

Four Seasons Hotel Austin is seeking a dedicated Concierge to join our Rooms Team. You will deliver the best guest experience, personalize stays, and assist with arrangements such as transportation and special requests.

Flexibility for 24/7 operation is required, with opportunities for growth and comprehensive employee benefits. This role emphasizes superb city knowledge and guest-centered service within a luxury hotel context.

Qualifications

• 1–2 years’ experience as a Concierge or Front Office preferred.
• Strong knowledge of the city to make recommendations.
• Work authorization in the United States.

Responsibilities

• Provide exceptional concierge service and personalize each guest stay.
• Make recommendations and arrange transportation, babysitters, dog walkers, flowers, and more.

Skills

Les Clefs d’Or preferred

Opera knowledge

Concierge experience

City knowledge for recommendations

Multi-tasking ability

Work authorization US

Tools

Opera PMS

Job description

Four Seasons Hotel Austin is seeking a dedicated Concierge to join our Rooms Team. You will deliver the best guest experience, personalize stays, and assist with arrangements such as transportation and special requests.

Flexibility for 24/7 operation is required, with opportunities for growth and comprehensive employee benefits. This role emphasizes superb city knowledge and guest-centered service within a luxury hotel context.