Concierge- Job Fair

Ivy Living; Oakland (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Vacation days

Sick pay

Holidays

Meals provided

Life Insurance

401(k) with match

Recognition programs

Student loan refinancing

Tuition reimbursement

Pet insurance

Employee Assistance Program

Job summary

Ivy Park at Oakland Hills, part of Ivy Living, invites applicants for a Concierge role during our job fair in Oakland, CA. The event highlights flexible shifts (FT/PT), a welcoming team, and opportunities to serve residents with outstanding service.

The position emphasizes customer care, clerical support, and tours assistance, with a friendly, team-driven workplace culture and benefits that support caregivers and staff.

Qualifications

• High school diploma or equivalent.
• Prefer 2 years in hospitality or senior living.
• Proven customer service and communication skills.
• Proficiency with MS Office programs (Word, Excel).

Responsibilities

• Welcome residents, visitors, and guests with exceptional service.
• Answer phones and direct calls to appropriate staff.
• Monitor Emergency Alert System and respond promptly.
• Process mail and assist with administrative tasks.
• Maintain a safe environment and support teamwork across departments.

Skills

Customer service

Communication

Teamwork

MS Office proficiency

Education

High school diploma or equivalent

Tools

MS Office (Word, Excel)

Job description

Come and Meet our Hiring Team at Ivy Park at Oakland Hills during our Job Fair.

Address:11889 Skyline Blvd, Oakland, CA 94619

Date and Time: 11/10/2026 from 9.30am-3pm

We look forward to seeing you!

Positions: Concierge

Shifts, Time, and Days: FT / PT

Pay Range: $18.00 - $20.00

Ivy Park at Oakland Hills is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group,we provide exceptional quality, comfort, and care with five-star services and amenities. Residents enjoy a rewarding lifestyle with individualized comprehensive support that promotes continuing independence. We deliver meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture and living these values: Authenticity Teamwork Compassion Commitment Resilience.

With communities across California, Hawaii, and Nevada, opportunities for career growth, relocation, and travel are significant. In addition, eligible team members may enjoy the following benefits:

• Medical, Dental, and Vision benefits
• Vacation, Personal Day, Sick Pay, Holidays
• Complimentary Meals
• Company Paid Life Insurance
• Team Member Discount Program (LifeMart)
• 401(k) Savings Plan with Company Match
• Recognition Programs
• Student Loan Refinancing
• Tuition Reimbursement
• Pet Insurance
• Employee Assistance Program

The Concierge is responsible for greeting visitors, fulfilling resident requests, arranging tours of the property, answering a multi-line telephone, and providing clerical support to the administrative staff, in accordance with the company’s mission and values.

Responsibilities:

• Provide all residents, guests, and visitors with exceptional customer service.
• Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner.
• Monitor the Emergency Alert System and immediately respond to every call.
• Effectively manage business center and process incoming and outgoing mail.
• Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards.
• Encourage teamwork through cooperative interactions with co-workers and other departments.

Qualifications:

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Prefer two (2) years of experience in a hospitality setting or prior senior living community.
• Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
• Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families.
• Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
• For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines.

Oakmont Management Group, based in Irvine, California, is a recognized leader in the senior living industry that manages a portfolio of communities under the Oakmont Senior Living and Ivy Living brands. OMG serves thousands of seniors across communities in California, Nevada, and Hawaii. At OMG, we strive to create an atmosphere of family and community among team members, residents, and resident family members. We know that caring and meaningful relationships are the foundation of a rewarding life, and our team is hand-selected for their skills, previous experience, and passion for working with the elderly. Our practice is to incorporate joy and laughter alongside our expectations of excellence. Walk into our communities and feel our pride of ownership and commitment to service.

Oakmont Management Group is an Equal Opportunity Employer.