Concierge Intern

Cirrus Aircraft; Alcoa (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

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Job summary

Cirrus Aircraft offers an internship in the Vision Center and Concierge operations, focusing on delivering exceptional guest experiences and supporting campus logistics. You will engage guests, assist with fuel orders, badges, meals, and shuttle services while gaining exposure to project development and cross-team collaboration.

The role requires current enrollment in a bachelor's program, strong MS Office skills, and the ability to manage multiple tasks with excellent communication.

Qualifications

• Current student pursuing a bachelor's degree in a relevant field.
• Junior or Senior in good academic standing.
• Proficient with Microsoft Office tools including Excel, PowerPoint, and Word.
• Strong written and verbal communication skills.

Responsibilities

• Design and establish a strategic role that enhances operations, customer experience, and infrastructure of the Vision Center.
• Greet and engage with all guests.
• Anticipate guests' needs and respond promptly.
• Provide support across Concierge functions including fuel order placement, visitor badges, meal coordination, and shuttle services.
• Collaborate with Delivery Experience and other departments to create a world-class guest experience.
• Data entry in Salesforce and weekly reporting responsibilities.
• Maintain clean and organized common spaces and energize Cirrus Service Essentials.

Skills

Microsoft Office

Excellent communication

Time management

Teamwork

Problem solving

Education

Bachelor's degree (in progress)

Tools

Microsoft Excel

PowerPoint

Salesforce

Word

Job description

Overview

Serve as a key contributor to the Vision Center and Concierge operations by delivering exceptional guest experiences, supporting campus logistics, and enhancing operational efficiency. This role combines customer service, administrative support, and strategic project development to support the organization's growth objectives. Responsibilities include general concierge services and anticipating all guests' needs, as well as developing a role that contributes to the operation and customer experience.

Responsibilities

• Design and establish a strategic role that enhances the operations, customer experience, and infrastructure of the Vision Center, with a focus on supporting long‑term campus growth and development.
• Greet and engage with all guests.
• Anticipate guests' needs and respond promptly.
• Provide support across various Concierge functions, including fuel order placement and processing, visitor badges, meal coordination, courtesy car fleet management, and other tasks that contribute to an exceptional customer experience.
• Work alongside the Delivery Experience team and other involved departments to create a worldclass experience for all guests
• Provide shuttle services and help escort customers to various buildings across campus.
• Data entry work, specifically in regard to SalesForce and weekly reports
• Responsible for the Patriot Act sign‑in log for all Cirrus visitors
• Maintain common spaces (organization, stocking, cleaning, and similar tasks)
• Energize the Cirrus Service Essentials
• Strive to improve service performance and practices
• Create and develop a project throughout the summer and prepare a short presentation to give to senior leadership at the end of the internship
• Additional duties as required

Additional Requirements

• Must be able to pass pre‑employment drug screen & background check.
• Must be able to complete entire duration of internship.

Qualifications

• Current student pursuing a bachelor's degree in a relevant field.
• Junior or Senior in good academic standing.
• Proficient with Microsoft Office tools, including Excel, PowerPoint, and Word.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and meet established deadlines.
• Strong organizational and time management skills.
• Ability to work independently and collaboratively within a team environment.
• Strong attention to detail and problem‑solving skills.

Cirrus is dedicated to a drug‑free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.

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