Concierge - Full Time

Ativo Albuquerque; Albuquerque (NM); On-site; USD 23,000 - 24,000; Full time

Job summary

Ativo Albuquerque is seeking a friendly Concierge for night shift to greet residents and visitors, assist with deliveries, and support the admin team. This full-time role emphasizes safety, courtesy, and a welcoming environment in our community.

Responsibilities include handling reception and security duties, logging deliveries, assisting care staff, and helping with resident transfers and nightly housekeeping tasks as needed.

Qualifications

• Excellent English communication, both verbal and written.
• Experience in customer service.
• Experience in residential care.

Responsibilities

• Provide information and support by serving as a knowledgeable resource for residents and visitors.
• Facilitate reception and security duties during the evening shift.
• Promote resident and staff safety.
• May assist in handling resident requests and resolving issues or escalate to other department members as needed.
• Assist with resident transfers and nightly care, housekeeping, security rounds and reception work.

Education

High school diploma or equivalent

Job description

Concierge - Full Time# Concierge - Full TimeHot JobAlbuquerque, NM 87120## OverviewSalary Range$17.00 - $17.50 HourlyPosition TypeFull TimeJob ShiftNight## Description**POSITION SUMMARY**The Concierge serves as a welcoming and helpful presence in our community, providing personalized assistance and support to residents and their families. This role involves greeting visitors, creating a welcoming atmosphere, logging deliveries, answering phones, taking messages for admin team, patrolling the exterior grounds, light housekeeping and assisting care team with resident needs. The Concierge plays a vital role in enhancing the overall safety and flow of the community.**RESPONSIBILITIES**Include but are not limited to the following:* Provide information and support by serving as a knowledgeable resource for residents and visitors.* Facilitate reception and security duties during the evening shift.* Promote resident and staff safety.* May assist in handling resident requests and resolving issues or escalate to other department members as needed.* Assist with resident transfers and nightly care, housekeeping, security rounds and reception work.## Qualifications**QUALIFICATIONS*** **Education & Experience:** + Must possess a minimum of a high school diploma or equivalent. + Experience in customer service. + Experience in residential care* **Knowledge, Skills & Abilities:** + Exceptional communication skills in English, enabling effective interaction with residents and staff through both verbal and written means. + Knowledge and understanding of services provided by the Community to ensure well-being and satisfaction. + Teamwork and collaboration abilities to work with other staff members are in the best interest of the residents. + Problem-solving abilities to promptly address concerns or complaints, with the ability to quickly pivot from one task to the next.