Concierge Front Desk

Florida Cancer Specialists & Research Institute; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Prescription drug coverage

Vision insurance

Dental insurance

Employee Assistance Program (EAP)

HSA & FSA

PTO

401(k)

Life insurance

Tuition reimbursement

Disability insurance

Accident insurance

Critical illness

Hospital indemnity

Pet insurance

Identity theft protection

Legal insurance

Job summary

Florida Cancer Specialists & Research Institute seeks a professional receptionist to manage front-desk operations at the Pensacola location. You will answer calls, greet visitors, and coordinate with staff to ensure smooth daily workflow.

The role requires strong communication skills, multi-tasking ability, and a neat, professional appearance in a fast-paced healthcare environment. Hours are Monday–Friday, 8am–5pm, with comprehensive benefits.

Qualifications

• Education: High school diploma or equivalent
• Previous Experience: Minimum three (3) years of general office experience, preferably with a multi-line telephone system
• Core Capabilities: Excellent business level verbal and written communication skills
• Ability to work independently and strong organizational skills
• Ability to multi-task with strong attention to detail and professional appearance
• Solid working knowledge of Microsoft Office including Outlook, Word, Excel, and PowerPoint

Responsibilities

• Provides reception services for the corporate headquarters, including receiving and redirecting patient calls
• Greets executive level visitors and various vendors, directing them appropriately
• Notifies company personnel of visitor arrival
• Informs visitors by answering or referring inquiries
• Directs visitors by maintaining employee and department directories
• Maintains security by following procedures, monitoring logbook and issuing visitor badges
• Operates telecommunication system per manufacturer instructions
• Keeps a safe and clean reception area
• Promotes FCS as a world-class organization through professional interaction with employees and visitors

Skills

Verbal communication

Written communication

Multiline phone system

Organizational skills

Attention to detail

Professional appearance

Education

High school diploma or equivalent

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Job description

Date Posted: 2026-08-24 Country: United States of America Location: North Davis

WHY JOIN FCS

At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages. Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.

A LITTLE BIT ABOUT FCS

Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting‑edge technologies, and advanced treatments, we are committed to providing world‑class cancer care. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground‑breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval. Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground‑breaking new therapies to patients.

RESPONSIBILITIES

Provides reception services for the corporate headquarters building which includes receiving and redirecting patient calls, greeting executive level visitors and various vendors.

Serves visitors by greeting, welcoming, and directing them appropriately.

Notifies company personnel of visitor arrival.

Informs visitors by answering or referring inquiries.

Directs visitors by maintaining employee and department directories.

Maintains security by following procedures, monitoring logbook and issuing visitor badges.

Identifies any suspicious or questionable activity and reports issues internally or to police authorities, as necessary.

Operates telecommunication system by following manufacturer’s instructions for house phone and console operation.

Keeps a safe and clean reception area.

Promotes FCS as a world‑class organization through professional interaction with employees and visitors.

Professional dress presentation.

QUALIFICATIONS

Education: High school diploma or equivalent

Previous Experience: Minimum three (3) years of general office experience, preferably experience with a multiple‑line telephone system

Core Capabilities: Excellent business level verbal and written communication skills

Ability to work independently Excellent organizational skills

Ability to multi-task Strong attention to detail Professional appearance Solid working knowledge of Microsoft Office: Outlook with familiarity with Word, Excel and PowerPoint

Remote: NO Location: 4724 N Davis Hwy Pensacola FL 32503 Schedule: Monday - Friday 8am - 5pm #LI-AH1

SCREENINGS – Background and drug screens

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug‑free workplace, and all new hires will be subject to drug testing. Medical Marijuana cards are not recognized.

EEOC Florida Cancer Specialists & Research Institute (FCS)

FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

At FCS, we believe the diversity, talent, skills and expertise of our people are our greatest assets, and we strive to provide a workplace where team members can thrive and grow.

Florida Cancer Specialists & Research Institute (FCS) has built a national reputation for excellence.

At nearly 100 locations throughout Florida, our team members share a commitment to ensuring that patients have access to world‑class cancer care, close to home, with the support they need at every step of their cancer journey.

Florida Cancer works closely with the Florida Agency of Healthcare Administration.

For additional questions, please click HERE to access the AHCA website.

Exciting Benefits for Our Team!

At FCS our mission is to provide top‑ranked care to those we serve, and investing in our team is a big part of that commitment. Here’s a brief overview of some of the core benefits we provide for our team members:

• - Medical and Prescription Drug Coverage
• - Vision & Dental Insurance
• - Employee Assistance Program (EAP)
• - Health Savings Account (HSA) & Flexible Spending Accounts
• - Paid Time Off (PTO)
• - 401(k) Retirement Plan
• - Life Insurance
• - Tuition Reimbursement
• - Disability Insurance
• - Accident Insurance
• - Critical Illness
• - Hospital Indemnity
• - Pet Insurance
• - Identity Theft
• - Legal Insurance

In support of this belief, Florida Cancer Specialists & Research Institute is a smoke‑free workplace. Being a smoke‑free workplace means smoking is not permitted on any FCS Campus or Property; Employees may not smell of smoke while at work, FCS does not provide smoke breaks and there are no designated smoking areas on FCS Campus or Property. Medical Marijuana cards are not recognized.