Concierge Front Desk

Florida Cancer Specialists & Research Institute, LLC; Pensacola (FL); On-site; USD 29,000 - 42,000; Full time

Job summary

Florida Cancer Specialists & Research Institute, LLC is seeking a friendly receptionist for our corporate headquarters in Pensacola, FL. You will manage visitor reception, answer a multi-line phone system, and route inquiries to the appropriate departments.

The role emphasizes professional appearance, strong communication, and the ability to multitask in a fast-paced office. Monday–Friday, 8am–5pm, with a focus on delivering excellent customer service and maintaining a secure, organized

Qualifications

• High school diploma or equivalent required.
• Minimum three years of general office experience.
• Experience with a multi-line telephone system preferred.
• Solid knowledge of Microsoft Office Suite.

Responsibilities

• Provides reception services for the corporate headquarters building, receiving and directing calls and visitors.
• Greet visitors and direct them to appropriate personnel or departments.
• Notify company personnel of visitor arrival and maintain directories.
• Answer inquiries or refer them to the correct contact.
• Direct visitors and manage secure access with badges.
• Monitor logbook and ensure security protocols are followed.
• Operate house phone and console per manufacturer instructions.
• Keep the reception area tidy and professional.
• Promote a world-class image through professional interaction.

Skills

Customer service

Verbal communication

Written communication

Independent work

Attention to detail

Professional appearance

Education

High school diploma or equivalent

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Job description

Date Posted:

2026-08-24

Country:

United States of America

Location:

North Davis

WHY JOIN FCS

At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.

Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.

A LITTLE BIT ABOUT FCS

Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.

Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.

Come join us today!

RESPONSIBILITIES

• Provides reception services for the corporate headquarters building which includes receiving and redirecting patient calls, greeting executive level visitors and various vendors.

• Serves visitors by greeting, welcoming, and directing them appropriately.

• Notifies company personnel of visitor arrival.

• Informs visitors by answering or referring inquiries.

• Directs visitors by maintaining employee and department directories.

• Maintains security by following procedures, monitoring logbook and issuing visitor badges.

• Identifies any suspicious or questionable activity and reports issues internally or to police authorities, as necessary.

• Operates telecommunication system by following manufacturer’s instructions for house phone and console operation.

• Keeps a safe and clean reception area.

• Promotes FCS as a world-class organization through professional interaction with employees and visitors.

• Professional dress presentation.

QUALIFICATIONS

• Education : High school diploma or equivalent

• Previous Experience : Minimum three (3) years of general office experience, preferably experience with a multiple-line telephone system

• Core Capabilities: Excellent business level verbal and written communication skills Ability to work independently

• Excellent organizational skills

• Ability to multi-task

• Strong attention to detail

• Professional appearance

• Solid working knowledge of Microsoft Office: Outlook with familiarity with Word, Excel and PowerPoint

Remote : NO

Location : 4724 N Davis Hwy Pensacola FL 32503

Schedule : Monday - Friday 8am - 5pm

#LI-AH1

SCREENINGS – Background and drug screens

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug testing. Medical Marijuana cards are not recognized.

EEOC

Florida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs.

FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.