Concierge/Front Desk

Monarch Communities; Jackson (NJ); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Paid Time Off (PTO)

Flexible Schedule

On the job training

Employee Assistance Program (EAP)

Free Parking

Job summary

Monarch Communities in New Jersey is seeking a Concierge for Bella Terra senior living to provide a welcoming first impression and share community information. The role supports sales and marketing efforts, answers calls, and performs clerical tasks in a part-time, hourly position.

The concierge reports to the Business Operations Director, is non-exempt and part-time, with responsibilities spanning mail handling, database upkeep, and coordination of emergency information.

Qualifications

• High school diploma preferred.
• Strong interpersonal skills and ability to relate to a variety of people.
• Experience working with the senior population.
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications.

Responsibilities

• Answers and screens all incoming calls in a courteous and professional manner.
• Receives and processes mail for the community.
• Maintains and updates log of emergency phone numbers and resident emergency face sheets.
• Monitors security alarms, resident emergency call system, and front door security.
• Orders and maintains appropriate office supplies.
• Assists the Business Operations Director in administrative tasks as assigned.
• Participates in and attends all in-service training as scheduled.
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures.
• Other duties as assigned

Skills

Interpersonal skills

Experience with senior population

Education

High school diploma

Tools

Microsoft Office

Job description

• Employment Category: Regular Part Time - Scheduled less Than 30 at Least 22.5 Per Week

Company Description

At Bella Terra senior living, we take pride in knowing that our residents receive top-tier services and amenities. Our personable team iscommitted to delivering an excellent experience and takes great pride in their work. We offer spacious IndependentLiving, AssistedLiving, and Mosaic by Monarch Memory Careapartments and we ensure eachresident is getting the attentive and personalized care they deserve.

Job Description

Reports To

The Concierge will report to the Business Operations Director. This position is a non-exempt, hourly position.

Job Overview

Provides a positive first impression to all who enter the community. Provides an overview of community information for those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments.

Salary Range: $18.00 - $19.00 Hourly

Responsibilities and Duties

• Answers and screens all incoming calls in a courteous and professional manner
• Receives and processes mail for the community
• Maintains and updates log of emergency phone numbers and resident emergency face sheets
• Monitors security alarms, resident emergency call system, and front door security
• Orders and maintains appropriate office supplies
• Assists the Business Operations Director in administrative tasks as assigned
• Participates in and attends all in-service training as scheduled
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
• Other duties as assigned

Shift Needed :

Physical Abilities

• While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
• An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.

Qualifications

Qualifications

• High school diploma preferred
• Strong interpersonal skills and capable of relating to a variety of people and personalities
• Experience working with the senior population
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications

Additional Information

Benefits Offered (for Part-Time Employees):

• Paid Time Off (PTO)
• Flexible Schedule
• On the job training
• Employee Assistance Program (EAP)
• Free Parking

Other Compensation Programs:

• Employee Referral Bonus
• Resident Referral Bonus

Equal Opportunity Statement:

Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.

We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Location