Concierge for a residential building

Crown View Manor I Condominium; West Orange (NJ); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Job summary

Crown View Manor I Condominium is seeking a building attendant/concierge to provide exceptional customer service, meet and greet residents, and monitor access and safety at the property in New Jersey. The role requires ability to respond to emergencies, maintain daily logs, and support administrative tasks as needed.

The position emphasizes security, resident relations, and reliable walkthroughs of the premises, with potential additional duties assigned by management.

Responsibilities

• Responds to emergency situations in a timely and efficient manner
• Monitors and controls access to the building
• Maintains daily log, records and forms
• Resolves and follows-up on all complaints/issues, escalating to supervisor if necessary
• Provides general concierge services as well as administrative clerical work when needed
• Helps maintain a safe and secure environment throughout the building/property(s)
• Walks the building premises as directed for monitoring purposes
• Have the ability to understand and complete all required forms
• May be assigned other duties by the General manager and/or Resident Services Supervisor or Concierge

Job description

Benefits:

• Bonus based on performance
• Health insurance

Provides exceptional customer service.
Meets and greets residents; checks guests and service
providers in/out.
Able to understand and react to emergency response and access control
procedures; monitors and operates electronic security control systems; and accurately
maintains daily logs, records and forms.
Assists with general concierge services and performs
administrative clerical, Word and Excel document work. Walks the building premises as directed
for monitoring purposes.

Job Responsibilities

Essential Duties & Responsibilities

• Responds to emergency situations in a timely and efficient manner
• Monitors and controls access to the building
• Maintains daily log, records and forms
• Resolves and follows-up on all complaints/issues, escalating to supervisor if necessary
• Provides general concierge services as well as administrative clerical work when needed
• Helps maintain a safe and secure environment throughout the building/property(s)
• Walks the building premises as directed for monitoring purposes
• Have the ability to understand and complete all required forms
• May be assigned other duties by the General manager and/or Resident Services Supervisor or Concierge

Additional Duties & Responsibilities

• Practice and adhere to Crown View Manor standards.
• Conduct business at all times with the highest standards of personal, professional and
  ethical conduct.
• Perform or assist with any operations as required to maintain workflow and to meet
  schedules. Notify supervision of unusual equipment or operating problems and the need
  for additional material and supplies