Concierge CNA — Patient Relations & Facility Tours

Jupiter; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Jupiter Rehabilitation Centers seeks a Certified Nursing Assistant to fill a full-time Concierge Services position. You will serve as the liaison between patients, families, and our care teams, delivering compassionate customer service and smooth communication throughout the patient journey.

Responsibilities include guiding new residents, providing facility information, conducting tours, assisting admissions, and coordinating with the interdisciplinary team to ensure room readiness and a

Responsibilities

• Behave in a manner aligned with facility goals for occupancy and customer service
• Meet with new residents and provide information about the facility
• Provide tours of the facility as requested by potential residents
• Work in a helpful and pleasant manner
• Complete admission checklist according to facility policy
• Inform the Admissions Director of obstacles or barriers while admitting residents
• Communicate with interdisciplinary team members timely regarding room readiness for pending admissions
• Demonstrate interpersonal relationship skills by developing and maintaining trust with coworkers

Education

Certified Nursing Assistant (CNA)

Job description

Jupiter Rehabilitation Centers seeks a Certified Nursing Assistant to fill a full-time Concierge Services position. You will serve as the liaison between patients, families, and our care teams, delivering compassionate customer service and smooth communication throughout the patient journey.

Responsibilities include guiding new residents, providing facility information, conducting tours, assisting admissions, and coordinating with the interdisciplinary team to ensure room readiness and a