CNA Concierge & Patient Relations Specialist

WF TPS; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Jupiter Rehabilitation Centers is seeking a compassionate Certified Nursing Assistant to join our Concierge Services team. This full-time role focuses on patient satisfaction, smooth communication between patients, families, and clinical staff, and helping residents feel welcome throughout their recovery.

The Concierge Services department guides patients and families, conducts tours, answers questions, completes admissions checklists, and coordinates with the interdisciplinary team to ensure

Qualifications

• CNA certification required and valid in Florida.
• Excellent patient and customer service skills.
• Ability to communicate clearly with patients, families and staff.

Responsibilities

• Be align with facility goals for occupancy and customer service.
• Meet new residents and provide information about the facility.
• Provide tours of the facility as requested by potential residents.
• Work in a helpful and pleasant manner.
• Complete admission checklist according to facility policy.
• Inform Admissions Director of obstacles during admission.
• Coordinate with interdisciplinary team regarding room readiness for admissions.
• Develop and maintain trust with coworkers.

Skills

Certified Nursing Assistant

Customer service

Communication skills

Education

CNA certification

Job description

Jupiter Rehabilitation Centers is seeking a compassionate Certified Nursing Assistant to join our Concierge Services team. This full-time role focuses on patient satisfaction, smooth communication between patients, families, and clinical staff, and helping residents feel welcome throughout their recovery.

The Concierge Services department guides patients and families, conducts tours, answers questions, completes admissions checklists, and coordinates with the interdisciplinary team to ensure