Concierge - Claridge House of Alexandria

Borger Job Board; Alexandria (VA); Sur place; USD 22 000 - 23 000; Plein temps

Avantages offerts par ce poste

Health, dental and vision insurance

Paid time off

Retirement plans

Résumé du poste

Borger Residential is seeking a Concierge for Claridge House of Alexandria to greet residents and guests, direct calls, and maintain lobby and common-area presentation daily. The role represents the property and requires professionalism and courteous service.

Ideal candidates have 2–3 years in front desk or customer service, with strong communication and basic computer skills. This is a full-time, on-site position contributing to a positive resident experience.

Qualifications

• Minimum of 2-3 years front desk, office, administrative, or customer service experience.
• Good communication skills and phone etiquette.
• Computer knowledge.
• Filing experience.
• Reliable.
• Ability to work with limited supervision.

Responsabilités

• Serve as the first point of contact for guests, residents, and potential residents.
• Answering and transferring calls to the respective property employee.
• Responding to inquiries pertaining to the property from guests or residents.
• Maintain a professional and courteous environment.
• Assist with property operations tasks in Business/Leasing and Engineering offices as needed.
• Monitor lobby and common areas for policy adherence.
• Assist with deliveries or vendors arriving at the property.
• Collect service requests from residents and distribute to maintenance staff.
• Support managers and staff with assigned tasks.
• Maintain a professional appearance and positive attitude at all times.
• Report incidents or accidents to the Resident Manager immediately.

Connaissances

Front desk experience

Customer service

Communication skills

Phone etiquette

Computer knowledge

Filing experience

Reliable

Ability to work with limited supervis�

Description du poste

Concierge - Claridge House of Alexandria

Job Category: Property Management

Requisition Number: CONCI004368

• Posted : October 16, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Description

Borger Residential is a community and industry respected full-service property management company with over 90 years of experience in Washington, DC, Maryland, and Virginia. Originally founded in 1930, Borger Residential currently manages over 9,500 apartments throughout the DC Metro Area, and it continues to grow. Today, we stand proudly under the umbrella of The Donohoe Companies, shaping the future of property management.

Job Summary

The Concierge is responsible for greeting residents and guests, directing calls and maintaining the presentable upkeep of the lobby and common areas daily. The Concierge must represent the company and its relations with residents and employees, reflect the attitudes, policies and general personality of the property.

Essential Functions and Responsibilities

• Responsible for serving as the first point of contact for all guests, residents, and potential residents.
• Answering and transferring calls to the respective property employee.
• Responding to inquiries pertaining to the property from guests or residents.
• Responsible for ensuring a professional and courteous environment.
• Duties include but are not limited to any task assigned by management related to the entire property operations, which comprise of tasks in the Business/Leasing and Engineering offices.
• Monitor and control general lobby and common areas to ensure adherence with company policies.
• Assist with any deliveries or vendors as they arrive at the property.
• Collect any service request from residents and distribute to the maintenance staff.
• Assist managers and other staff members with work to be done.
• Maintain a professional appearance and display a good attitude at all times.
• Report immediately any incidents or accidents occurring on the site to the Resident Manager.

Qualifications

• Minimum of 2-3 years front desk, office, administrative, or customer service experience
• Good communication skills and phone etiquette
• Computer knowledge
• Filing experience
• Reliable
• Ability to work with limited supervision

Work Environment and Physical Demands

• Work Environment: Employee is not substantially exposed to adverse environmental conditions. The noise level in the work environment is usually moderate.
• Physical Demands: While performing duties of this job, employee is required to stand; walk; sit; use hands to handle objects and documents; reach with hands and arms; talk and hear. Employee may occasionally lift and/or move up to 10 pounds.
  • Vision: Must be sufficient to read reports, instructions, correspondence, and any other written material pertinent to your job.
  • Hearing: Must be sufficient to understand a conversation at a normal volume, both in person and by telephone.
  • Speech: Must be coherent to interact with guests.
  • Physical Mobility: Must be sufficient to move about in office and properties including climbing stairs and to drive an automobile and be able to operate office machines.

Benefits and Perks

Borger Residential is pleased to offer full-time employees comprehensive benefits, including health, dental and vision insurance; short- and long-term disability; life and optional life, accidental, critical illness insurance; employee assistance program (EAP); bereavement, jury duty and other paid and unpaid leaves of absences; paid time off (PTO); holidays; retirement plans; and Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).

Compensation

$16 - $17 per hour

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.