Concierge (Chicago,IL)

Royale Company; Chicago (IL); On-site; USD 19,320 - 27,517; Part time

Job summary

A luxury service provider in Chicago is seeking an entry-level concierge/front desk attendant. Responsibilities include assisting residents, managing requests, and maintaining a professional presence in high-end environments. This position does not require previous front desk experience but values customer service expertise. Ideal candidates should be friendly, reliable, and willing to grow with the company.

Qualifications

• No front desk experience required but proven customer service experience is preferred.
• Must be friendly, approachable, and have an upbeat attitude.
• Professional mannerism in representing the brand.

Responsibilities

• Attend to residents and assist with tasks assigned by property managers.
• Help residents retrieve packages and update visitor logs.
• Assist with resident requests such as reserving cabs.

Skills

Customer service skills

Communication skills

Organization skills

Job description

Royale Company is Hiring!

We are looking for candidates to bring on to our team to help as concierge, and front desk attendants. We partner with luxury apartments and condominiums to provide great customer service to residents and guests living on these properties. We provide training, and mentorship to our candidates and teach them how to work within highly competitive and high end environments.

As a concierge/front desk attendant, your main role will be attending to residents of the building and helping with tasks the property managers assign. Some of these duties include but are not limited to:

• helping residents retrieve their packages
• updating visitor logs for the building
• assisting with resident requests (i.e. reserving a cab, or helping their guests)
• general upkeep of the front desk area (this is not a cleaning position, however it is expected to keep your work areas neat)

You will be the face of our company inside these residential buildings, representing our brand and clients properly will be very important. Someone who represents who we are will possess qualities such as being friendly and approachable, an upbeat attitude, reliable, great customer service skills, communication skills, and organization skills. This person will also carry themselves in a professional manner both inside and out.

This position is an entry level position, so no front desk experience is necessary, however we do look for proven customer service experience.

Our company is constantly growing and acquiring new partnerships, and in doing so are looking for candidates willing to grow with us! If you are looking for a place to grow, learn to work in a high end environment, learn to work with high end clients, and need the experience, then this may be the position for you!

Schedule: Floater Position ONLY

Pay: $17/hr

Please apply with your updated resume if interested!