Concierge and Receptionist in Assisted Living

Prosper Life Care, Inc.; Wickliffe (OH); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Prosper at Wickliffe is seeking a full-time Concierge/Receptionist to welcome residents, staff and visitors, greet guests, and answer routine questions at a warm, professional front desk.

Responsibilities include operating the paging/telephone system, taking messages, managing mail, and performing clerical tasks related to admissions and re-admissions.

The role requires respect for confidentiality, attendance at staff meetings, and clear communication with the Business Director.

Responsabilités

• Welcomes residents, staff and visitors; greets guests and answers routine questions.
• Operates paging/telephone system; answers calls warmly and professionally; takes and relays messages.

Description du poste

Prosper at Wickliffe is seeking a motivated individual to serve as an Full-Time Concierge / Receptionist in our assisted living community! The position reports directly to the Business Director.
Some of the duties of this position are as follows:

• Provides a welcoming environment for residents, staff, and all visitors to the community.
• Maintains up-to-date knowledge of the community benefits/services provided.
• Greets visitors courteously and directs them to the appropriate area or personnel and answers routine questions.
• Operates paging/telephone system as required. Answers incoming calls, both internally and externally, in a warm, pleasant, and professional manner.
• Takes detailed messages when appropriate and ensures that messages are relayed promptly to the intended person.
• Ensures that the reception areas are clean, neat, and inviting.
• Prepares outgoing facility mail for pickup. Sorts and distributes incoming mail for distribution to departments.
• Performs clerical functions associated with resident admission, discharges, and re-admission as assigned.
• Performs typing, copying, and faxing as requested.
• Maintain confidentiality of all materials.
• Assist with program or meeting arrangements for special functions.
• Keep Business Office Director informed and advised of needs and problems.
• Attends designated staff meetings.
• Other duties as assigned.