Concierge- 8a-8p - Rotating Weekend Sat. & Sun.

QSL Management; Biloxi (MS); On-site; USD 17,000 - 22,000; Full time

Job summary

QSL Management, a fast-growing senior living company, is seeking a Concierge for The Blake at Biloxi. You will provide first-rate hospitality to residents, guests, and staff, serving as the welcoming first impression and handling front desk duties with a courteous demeanor.

You will also help maintain a tidy lobby, support lobby activities, and assist with general office tasks. The role requires flexibility to work weekends and holidays in a 24-hour operation to ensure excellent service.

Qualifications

• Must have a caring heart and be willing to serve others.
• Two years general office experience, including reception.
• Experience working with older adults preferred.
• Professional and polished with proper grammar and pleasant voice tone.
• Excellent interpersonal, organizational, time management and oral/written skills.
• Ability to work in a team environment and handle interruptions.
• Basic Microsoft Word and Excel skills (preferred).

Responsibilities

• Offer high level hospitality to all residents, guests and employees, first impression.
• Fulfills front desk responsibilities: answer the phone courteously with greetings and direct visitors appropriately.
• Ensure lobby/front porch area is clean and trash-free.
• Assist with lobby activities and lead weekend/evening activities when traffic is light.
• Assist with other general office tasks on request.

Skills

Hospitality

Customer service

Reception

Interpersonal skills

Multitasking

Teamwork

Written and verbal communication

Education

High School Diploma/GED

Tools

Microsoft Word

Microsoft Excel

Job description

Description

QSL Management is a fast-growing senior living company with ample opportunities for advancement. Our mission is to provide seniors with luxurious and comfortable resort-style homes while promoting wellness, security, longevity, family, joy, and self-worth. We believe in fostering an environment in which our team members can grow and thrive, and we are looking for leaders who exemplify our core values of Excellence, Compassion, Respect, Leadership, Integrity, Safety, & Joy. We are looking for team members who want to serve others.

We offer a competitive wage and an excellent benefits package. Plus, we have a great work environment where you can make a difference in the lives of older adults.

We are currently looking for a Concierge for The Blake at Biloxi

Primary Responsibilities of the Concierge:

• Offer high level hospitality to all residents, guests and employees, you are our first impression.
• Fulfills front desk responsibilities to include answering the phone courteously with proper greetings and directs visitors appropriately, to ensure appropriate in/out procedures are followed
• Ensures that lobby and front porch area is clean and free of trash
• Assist with activities conducted in the lobby near phone and front door and leading of weekend/evening activities when less traffic occurs.
• Assist with other general office tasks upon request.

Requirements

Education/Experience

• Must have a caring heart, willing to serve others
• High School Diploma/GED
• Two years general office experience, including reception experience.
• Experience working with the older adult population (preferred)
• Professional and polished with proper grammar skills and pleasant voice tone.
• Excellent interpersonal, organizational, time management and oral/written skills
• Ability to work in team environment.
• Must be attentive to details, able to multi-task, and work with multiple interruptions.
• Basic knowledge with Microsoft Word (preferred).
• Basic knowledge with Microsoft Excel (preferred).
• Ability to work flexible schedules in 24-hour operation including weekends and holidays as requested.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities